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Customer Service Specialist

Customer Service

Job Req Number: 51609
Time Type: Full Time

YOUR TASKS

• Pricing for customers

• Verification and entering transport orders to the system

• Ongoing customers support, providing information, searching for solutions

• Care of the compliance of the process carried out for the customer

• Providing a high level of customer service quality

• Preparing reports for customers

OUR EXPECTATIONS

• Experience in customer service

• Ability to use MS Office package in practice (in particular Outlook and Excel)

• Good knowledge of English language

• Ability to work in a busy and unpredictable environment

• Focus on achieving results and continuous selfimprovement

• Motivation to provide excellent service to our customers

• Ability to cooperate effectively with others

• Experience in transport, forwarding or similar

OUR OFFER

• Employment contract

• Onboarding program

• Internal training sessions

• Possibility to implement new ideas

• Sports card • Private medical care

• Group insurance

• Sharing the costs of English course

• Bonus payment system

• Holiday bonuses

• Employee referral program

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.