DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Atlanta, 3705 Wilson Rd 

Division: Air & Sea 
Job Posting Title: Manager, Pharmaceutical (Import/Export, Air & Ocean) 
Time Type: Full Time

Pharma Manager

The Pharma Manager is responsible for managing all aspects of the import and export process of pharmaceutical  cargo, including coordination with freight forwarders, airlines, steamshiplines, customs brokers, and other service providers. The Pharma Manager ensures efficient and effective delivery of cargo and maintaining strong relationships with customers and vendors.  This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of air and ocean freight logistics and regulations.

Duties and Responsibilities
•    Provide Operational Experience and Functional Know-How to lead and manage the Pharma department
•    Define and Implement Operations Procedures and SOPs, and ensure compliance to standards set in the Pharma QMS, HSE / ISO Quality Manual.
•    Ensure that Operations and Logistics Processes are carried out in an Efficient, Safe and Cost Effective manner.
•    Monitor Operations Department Performance on Operational Excellence (company KPIs) and initiate corrective measures when necessary
•    Manage a team of direct reports (hire, lead, train, coach, develop) 
•    Monitor pharma cold chain performance to identify, understand, and respond to changes
•    Develop and implement policies and procedures to improve efficiency and quality of service delivery
•    Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction
•    Lead and/or assist with planning, design, implementation, communication, and delivery of Company initiatives within the healthcare vertical
•    Establish operations planning process and lead planning and execution of active and passive shipments by partnering with commercial operations / Key Account Management and other internal and external stakeholders
•    Work with QA to review and resolve all shipment issues (damage, temperature excursions, non-compliance)

Educational background / Work experience
•    A bachelor's degree in logistics, supply chain management, or a related field is preferred 
•    At least 5 years of experience in freight forwarding, logistics, or a related field is required
•    Prior experience leading and managing a team is required
•    Prior experience with pharmaceutical customers and shipments is highly desirable
•    Experience in project management
•    Working knowledge of GDP and pharma industry procedures and regulations

Skills & Competencies
•    Excellent leadership and communication skills
•    Strong analytical and problem-solving skills
•    Knowledge of logistics and supply chain management principles
•    Ability to work well under pressure and in a fast-paced environment
•    Effective problem solving and resolution of complex situations involving a range of technical, quality, regulatory, and pharma healthcare knowledge and expertise

Preferred Qualifications
•    Experience with leading air and ocean cargo logistics software and systems
•    Familiarity with air and ocean freight regulations, customs requirements, and import/export controls
•    Knowledge of airline and steamship lines routes and schedules
•    Working knowledge of GDP and pharma industry procedures and regulations

Language skills
•    Fluency in English is required
•    Knowledge of additional languages is a plus

Computer Literacy
•    Proficiency in Microsoft Office Suite
•    Experience with logistics software and systems is required

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $78,000.00 - $117,500.00 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.