Senior Manager, Engineering

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: [[Aurora, IL]] 

Division: [[Solutions]] 
Job Posting Title: [[Senior Manager, Engineering]] 
Time Type: [[Salary]]

SUMMARY

The Sr. Manager of Engineering is responsible for managing, coaching, tracking, reporting, and leading a highly skilled team responsible for designing and implementing solutions processes related to driving continuous performance improvement across all Solution’s facilities within the assigned graphic area of responsibility.  This includes implementation of current business projects required to expand business or correct current issues with poorly performing operations. 

This manager is responsible for maintaining department budgets, financial and engineering metrics that will meet or exceed performance goals.  In addition, this position is also responsible to direct, develop and mentor the team to build engineering competency and grow talent.  This person will have responsibility to support operations in order to meet budgeted operating profits and cost reduction objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Research/Analysis:

• Keep informed of best-in-class tools and techniques needed for solution design
• Track all projects over assigned region(s) and provide communication and guidance to senior engineering management
• Analyze workflow including inbound, put away, replenishment, picking, packing, shipping, and VAS processes to ensure accuracy and ability to execute
• Analyzes contractual commitments, customer specifications, design changes and other data to develop improved solutions for operation
• Performs special research or technical studies critical to logistic support functions
• Performs cost/benefit analysis and develops ROI business cases for recommended projects involving process, system, or technology change
• Participation in “Advance Quality Planning” sessions with new clients validating requirements and processes
• Advanced knowledge of Warehouse Management System (WMS) and Labor Management System (LMS) functionality and ensures both are configured to optimize performance
• Strong knowledge of work measurement techniques, engineered labor standards and performance incentive plans
• Applies company and engineering methodologies and tools such as warehouse slotting, labor standards and work measurement application, layouts and optimization of flow, data profiling and analysis, and resource modeling

Documentation/Reporting: 

• Document and communicate common processes for all distribution functions within scope of responsibility
• Review data and summarize expectations to address gaps in operation
• Identify areas for improvement based on analysis of data and observations

Communication: 

• Communicate opportunities for improvement
• Help determine key metrics and provide recommendations to guide management 
•  Assist with developing/presenting training materials and classes for distribution processes

Relationships: 

• Ensure alignment among all operations’ policies, procedures, and ongoing improvement projects

LEAN Operations:

• Facilitate use of LEAN methodology in collaboration with our global team and recommend solutions
• Deploy statistical tools such as Pareto Charts, Histograms and Cause & Effect Diagrams

• Leverage Value Stream Map or Flow Diagram of process to identify critical to quality points

• Use of Failure Mode and Effects Analysis (FMEA) of the process being evaluated to quantify impact
• Maintain SME in proven industry methods and tools such as Six Sigma DMAIC, value-stream mapping, and 5S
• Work with leadership to drive continual improvement programs, Kaizen events, and workshops
• Apply traditional manufacturing based concepts to a variety of material handling environments
• Ensure that all assigned projects include a sustainability component and drive adherence within the organization

• Illustrate continual improvement successes in a case study before & after format that quantifies value

Project Management:
 

• Assist with developing and rolling-out growth strategies and projects
• Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements, and economic factors
• Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments

OTHER DUTIES

• Conduct performance reviews of direct reports and manage Company HR Systems requirement
• Compliance to the Internal Labor Regulations and to the Human Resources Procedures.
• Compliance to Security, Safety and Hygiene Measures & Procedures.
• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

• Manages multiple Industrial Engineers / Engineering Managers across assigned region(s)
• Supervises assigned Industrial Engineering Interns indirectly or directly

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Bachelor’s degree in Industrial Engineering (IE), IE Technology, or relatable accredited engineering degree.

• Minimum 7 years’ experience working in warehousing and distribution center environment
• Prior leadership positions/responsibilities directing Logistics Engineers in 3PL/supply chain environment

SKILLS, KNOWLEDGE AND ABILITIES

• Advanced knowledge of statistics
• Proficiency in MS Office Applications with advanced knowledge of Excel, Access, and Power BI
• Insight into a Warehouse Management Systems allowing for understanding of system capabilities
• Proficiency with AutoCAD: creating floor layouts, design work, etc.
• Lean methodologies
• Six Sigma tools
• Knowledge of various storage methodologies, as well as material handling equipment
• Storage and process design

Other Desired Skills:

• E-commerce experience including starting up small to large volume solutions
• Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.)
• Experience in LMS implementation and/or steady state execution
• Strong organizational skills and the ability to handle multiple responsibilities simultaneously
• Bi-lingual in Spanish and English

General Qualities

• Excellent verbal and written communication skills
• Responsible
• Proactive
• Customer Service driven attitude
• Teamwork oriented
• Logistics knowledge
• Data driven and analytical

Working Conditions

• Based on the nature of DSV Business, position may perform the assigned activities inside any DSV sites and change shifts as needed.
• Willing to travel

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.