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Job area:  Training

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: [[Aurora, IL]] 

Division: [[Solutions]] 
Job Posting Title: [[Training Manager, Implementations]] 
Time Type: [[Salary]]

POSITION SUMMARY

The DSV Solutions Training Manager, Implementations is responsible for ensuring that the training plan and supporting documentation are created in pursuit of highly successful delivery of each new business implementation.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

SKILLS & ABILITIES

  • Serve as the Training Functional Area owner for the new business implementation projects as assigned, provide weekly status report updates to the project manager, and present status updates to the internal project team and the client.
  • Participate in Advance Quality Planning, gaining a full understanding of the business scope as it applies to the training approach to be developed.  Using the Engineering design, develop a master Standard Operating Procedure for the full scope of the business and a full set of work instructions as they apply to all processes to be executed within the operation.
  • Collaborate with the WMS team to insert all screenshots needed for the end users.
  • Develop any other training aids and process visual management required to support successful execution of the processes.
  • Develop a full training plan inclusive of new employee HR onboarding, safety training, other regulatory training, WMS training, and all job specific processes.
  • Obtain the approval of tollgate stakeholders for all deliverables.
  • Execute Train-the-trainer with the associates Operations designates as trainers.
  • Monitor the Operations team’s execution of the training plan from first hires through the hypercare period prior to project close.
  • Ensure timely updates to any completed documentation as a result of findings during testing, go live, and hypercare; ensure that Operations cascades those changes as needed through retraining.
  • Provide all final documentation to Quality for upload into the QMS database.

Education & Experience:  

  • Four-year degree is basic requirement.
  • Minimum of 5 years of job related/relevant experience.
  • Minimum of 5 years Logistics/Supply Chain Industry experience.
     

Computer Skills:

  • Proficiency in Microsoft Excel, Word, PowerPoint, Project, and Vizio
  • Knowledge of WMS functionality

 

Certificates & Licenses:  NA

 

Language Skills: 

  • English (reading, writing, verbal), Spanish a plus
  • Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
  • Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

 

Mathematical Skills 

  • Good mathematical skills 

 

Other Skills: 

 

 

CORE COMPETENCIES

 

 

Independent Contributor

 

☒  Accountability

☒  Communication / Building Partnership

☒  Customer Orientation

☒  Developing Oneself

☒  Drive for Results

☒  Embracing Change

☒  Problem Solving

☒  Professional Competencies

 

 

 

 

 

PHYSICAL DEMANDS

Occasionally 

  • Handling/Fingering, Sitting  

Frequently 

  • Bending 

Constantly Walking and Standing 

Ability to Lift/Carry and Push/Pull 

  • 21-50 pounds 
    • Reach above shoulder, reach outward, squat, or kneel. 

 

Other Physical Requirements:

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision.

 

WORK ENVIRONMENT

Typically warehouse (inside an office) work environment but could include manufacturing and transportation locations.

 

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
 

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

 

 
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Training Manager, Implementations

Aurora


Nearest Major Market: Aurora
Nearest Secondary Market: Chicago

Apply now »