If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

IT Analyst

Systems/Business Data/Processes

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Aurora, Bilter Rd 
Job Posting Title: IT Analyst 
Time Type: Full Time

DSV Aurora is looking for a energetic system expert to join our team.  We are a fast pace environment that will offer the right candidate an opportuntiy to work at a multi client facility that provides supply chain management.  

The WMS SuperUser is responsible for the efficient transmission of information and the storage and analysis of information by means of computer networks and systems, the Internet, and computer databases.  Responsibilities include but are not limited to installing, maintaining and supporting the facilities computer systems.  The WMS SuperUser will provide general maintenance and system updates on network hardware an software, analyze problems, and monitor networks to ensure their availability to users.  May gather data TO EVALUATE A SYSTEM’S PERFORMACE, IDENTIFY USER NEEDS, AND determine system and network requirements.  May be required to be “on call” outside of normal business hours in order to resolve system failures or other problems.  Will rely on experience and judgement to plan and accomplish goals.


  • Acts as the primary support of the client’s systems solutions for the user community
  • Develops and maintains tracking tools for support service requests and resolutions by location and resource
  • Engages appropriate expert resources when complex support issues arise outside of the WMS and/or SAP application
  • Works with the company’s team to successfully close support service request issues and support testing activities
  • Works with project teams to help implement, maintain, and improve Internal Systems
  • Effectively communicates relevant IT-related information to site management and client management (as appropriate)
  • Maintains system efficiency. Will ensure the site’s computer system allows all the components, including computers, the network, and software, to work properly together.
  • Will test and coordinate modifications to the system when needed, and troubleshoot problems when they occur.
  • In collaboration with IT determines ways to store, organize, analyze, use, and present data.
  • Will produce regular reports on a daily, weekly and monthly basis.
  • Will ensure all RF Standard Operating Procedures (SOP’s) are current.
  • Will train associates on updated SOP’s, Microsoft Office, WMS programs, and RF guns.
  • Will respond to all inquiries about WMS and/or other related computer related issue

Education and or Experience

  • Either Four year degree in a computer related field or 2 year degree and relevant experience is basic requirement
  • Minimum of 2 years of job related/relevant experience

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com



Nearest Major Market: Aurora
Nearest Secondary Market: Chicago