Purpose of the position.

To drive Operational Excellence across the organization by enhancing operational performance, standardizing business processes, improving productivity, and fostering a culture of continuous improvement. The role is responsible for leading operational excellence initiatives, optimizing business processes, and ensuring sustainable improvements that support strategic objectives and long-term business growth.

Key Tasks

1. Continuous Improvement & Process Optimization

• Identify and drive improvement opportunities across warehouse and operational processes.
• Lead Continuous Improvement (CI) initiatives to enhance productivity, reduce waste, and optimize costs.
• Apply Lean methodologies and tools (5S, Kaizen, VSM, Standard Work, Visual Management, Root Cause Analysis) to improve operational performance.
• Conduct process mapping, workflow redesign, standardization, and time studies to improve efficiency.

2. Project Management

• Plan, coordinate, and implement Operational Excellence and Continuous Improvement projects.
• Support Global, Regional, and Country OE initiatives and ensure effective execution.
• Monitor project progress, risks, timelines, and benefits to achieve targeted outcomes.

3. Data Analytics & Performance Management

• Analyze operational data and performance metrics to identify trends and improvement opportunities.
• Develop and monitor KPIs, dashboards, and performance reports.
• Measure and validate improvement results against business objectives.

4. Stakeholder Engagement & Capability Development

• Collaborate with cross-functional teams to drive improvement initiatives.
• Facilitate workshops, Kaizen events, and problem-solving activities.
• Coach and support teams on Continuous Improvement methodologies and best practices.

5. Governance & Best Practice Implementation

• Ensure improvement initiatives align with company policies, standards, and business objectives.
• Support the deployment of Operational Excellence frameworks and industry best practices.

6. Other Responsibilities

• Perform other duties and responsibilities as assigned by the manager.

Function / Market & Industry Knowledge / Business Acumen / Process working

1. Continuous Improvement & Process Optimization

• Strong knowledge of Lean, Six Sigma, Kaizen, 5S, PDCA, and other Continuous Improvement methodologies to drive operational excellence and business performance.

2. Logistics & Supply Chain Operations Knowledge

• Solid understanding of logistics solutions, warehouse operations, supply chain processes, and industry best practices.

3. Business & Financial Acumen

• Ability to analyze operational performance, identify improvement opportunities, evaluate financial impacts, and develop business cases to support strategic decision-making.

4. Data Analytics & Performance Management

• Experience in process analysis, KPI development, productivity measurement, data interpretation, and performance monitoring to support continuous improvement initiatives.

5. Project Management & Stakeholder Collaboration

• Proven ability to lead cross-functional improvement projects, facilitate problem-solving activities, manage change, and collaborate effectively with stakeholders across all organizational levels.

Skills & Competencies

1. Logistics, Industrial Engineering & Operations Expertise

• Strong knowledge and practical experience in logistics operations, industrial engineering, process improvement, and operational excellence.

2. Data Analysis & Reporting

• Proficient in data analysis and visualization tools (e.g., Excel, Power BI, or equivalent) to support performance monitoring and decision-making.

3. Communication & Stakeholder Management

• Strong verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across functions and present ideas clearly.

4. Analytical Thinking & Problem Solving

• Strong analytical and critical thinking skills with the ability to identify root causes, evaluate solutions, and drive continuous improvement.

5.Results Orientation & Attention to Detail

• Detail-oriented and results-driven, with a focus on delivering sustainable improvements and achieving business objectives.

Educational background / Work experience

1. Bachelor’s degree in industrial engineering, Logistics & Supply Chain Management, Operations Management, Engineering, or a related field.
2. Minimum 3–5 years of experience in Logistics Solutions, Industrial Engineering, Continuous Improvement, or Logistics Operations Management within warehouse, or supply chain environments.
3. Hands-on experience in process improvement, productivity enhancement, operational excellence, and performance optimization initiatives.
4. Experience in process mapping, workflow design, time and motion studies, work measurement, capacity planning, and performance analysis methodologies.
5. Demonstrated ability to lead improvement projects and deliver measurable business results.
6. Lean, Six Sigma, or related Continuous Improvement certifications will be an advantage.

Language skills

Good command of spoken and written English.

Computer literacy

Microsoft Excel (Advanced Functions, Pivot Tables, Power Query, Data Modeling, Dashboard Development)

Microsoft PowerPoint

Microsoft Word

Microsoft Power BI

Microsoft Visio (preferred)

Microsoft Access (preferred)