Job Req Number:  79864
Time Type: Full Time

The Solutions Design Manager is responsible for designing common contract logistics processes, as well as supporting implementation and continuous performance improvement. This manager will also provide solution design support for new and/or expanding business implementations. The Solutions Design Manager supports multifaceted operations based on a detailed understanding of client needs. The Solutions Design Managers may contribute to the overall facility layout and design as also determine appropriate equipment to support the concept of operations. This Manager also routinely support the physical implementation of the solution.

This role is also responsible for maintaining financial and engineering metrics that will meet or exceed performance goals. The Solutions Design Manager may have responsibilities of managing Logistics Engineers and/or Interns/Co-ops.

Essential Duties And Responsibilities
 

• Research/Analysis:
   
  • • Ensures all distribution system functionality is configured to optimize performance (e.g., warehouse management, labor management, slotting and reporting applications)
    • Establishes work measurement programs and analyzes work samples to develop standards for labor utilization
    • Analyzes contractual commitments, customer specifications, design changes and other data to drive continuous improvement and meet or exceed expectations of customer
    • Performs special research or technical studies critical to logistic support functions
    • Performs cost/benefit tradeoff analysis and develop ROI business cases for recommended projects involving process, system or technology change
      • Forecasts facility, vehicle, staffing and/or material handling equipment needs in order to improve cost, utilization, service, and efficiencies
      • Conducts studies to determine the most efficient sequence of operations and workflow by analyzing production costs, process flow charts, and production schedules
      • Recommends methods for maximizing the utilization of production facilities and personnel by restructuring job duties, reorganizing workflow, relocating workstations and equipment, and purchasing equipment in adherence with governmental, health, safety, and other regulations.
    • Provides labor planning tool tailored to the client’s business and agreed upon operating processes
    • Identifies and procures all necessary capital expense items to support successful launch of operation
    • Full understanding of the approved Solutions Model tied to the client’s award of business to DSV
    • Participation in “Advance Quality Planning” sessions with new clients validating requirements and processes
    • Determines and gains agreement of final design of facility, operating process, equipment type and quantity
    • Partners with key functional groups that are part of implementation (HR, IT, Operations, etc.) to develop Standard Operating Procedures (SOP’s)
    • Develops and provides action items to Project Management that will lead to successful implementation

• Documentation/Reporting:

• • • Document and communicate common processes for all distribution functions within scope of responsibility
    • Review data and summarize expectations to address gaps in operation
    • Identify areas for improvement based on analysis of data and observations

• Communication:
   
  • • Communicate opportunities for improvement in the distribution network
    • Help determine key metrics and provide recommendations to guide management
    • Assist with developing/presenting training materials and classes for distribution processes

• Relationships:
   
  • • Bring cross-functional teams together to collaborate on projects
    • Support the labor management program, including methods and procedures, engineered labor standards, incentive programs and program policies
    • Ensure alignment among all operations’ policies, procedures and ongoing improvement projects

• LEAN Operations:
   
  • • Facilitate LEAN methodology and recommend solutions to specific business case issues
    • Understand and apply essential LEAN elements like workflow smoothing, JIT.
    • May support continual improvement programs, Kaizen events, and workshops
    • Set the standard for innovation within strategic and operational problem solving

• Project Management:
   
  • • Assist with developing and rolling outgrowth strategies and projects
    • Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors
    • Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments

Other Duties
 

• Performs other duties as required

Supervisory Responsibilities
 

• If applicable for specific role, may manage Junior engineers, providing coaching and mentoring as they support process improvement projects

Education And/or Experience

MINIMUM REQUIRED QUALIFICATIONS
 

• Minimum of 8 years of industrial engineering experience in a supply chain (warehouse/4walls) environment
• College Degree required

Certificates, Licenses, Registrations or Professional Designations

Computer Skills

SKILLS, KNOWLEDGE AND ABILITIES
 

• Proficient in Microsoft Office Applications (Excel, Work, and Power Point)
• Insight into a Warehouse Management Systems allowing for understanding of system capabilities
• Knowledge of computer-assisted engineering and design software and equipment like AutoCAD, MS-Project, and Visio
• Knowledge of Simulation software

Language Skills
 

• English (reading, writing, verbal)
• Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
• Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
• Strong writing skills with experience documenting design methodologies to create logistics solutions and responses to RFPs

Mathematical Skills
 

• Intermediate to advanced

Other
 

• Strong attention to detail accuracy and accomplishes job task in a timely manner
• E-commerce experience including starting up small to large volume solutions
• Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.)
• Experience in implementation and/or steady state execution

Additional Knowledge/Experience/Skills
 

• • Strong organizational skills and the ability to handle multiple responsibilities simultaneously
  • Exceptional analytical skills and attention to detail
  • Project management skills experience
  • Able to develop and deliver presentations to managers and executives
  • Keeps informed of technical changes and industry trends
  • Competent in cost modelling, resource modelling & space modelling.

Preferred Qualifications
 

• Degree in Industrial Engineering is preferred
• Green Belt Six Sigma / Lean Certifications
• Experience dealing with end users, vendors and clients
• Experience in 3PL environment

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.