We are looking for a Team Leader, MDM who will be responsible for leading, mentoring, and coordinating a team of Operational Finance Specialists and Senior Specialists. This role ensures high-quality data management, operational excellence, and compliance with internal standards across central DSV systems. The Team Lead drives process optimization, oversees daily operations, monitors KPIs, and acts as a key point of contact for internal and external stakeholders.

Responsibilities:

• Lead, mentor, and coach a team of Operational Finance Specialists and Senior Specialists, promoting professional development and high performance.
• Plan, assign, and monitor team workload, ensuring deadlines, targets, and SLAs are met.
• Conduct performance evaluations and provide constructive feedback to team members.
• Promote knowledge sharing, best practices, and adherence to MDM processes across the team.
• Ensure accurate and timely entry, validation, and approval of Supplier, Customer, and organizational master data.
• Monitor and analyze operational KPIs, anticipate potential backlog, and escalate risks or issues proactively.
• Oversee daily planning reports, ensuring deviations are addressed and operations run smoothly.
• Lead process improvement initiatives, including LEAN practices and digitalization projects.
• Serve as a key contributor to internal and international projects, including data migration, conversion, and onboarding activities.
• Ensure operational changes are properly communicated, documented, and implemented across the team.
• Collaborate with stakeholders to resolve complex operational issues and support business process improvements.
• Maintain a high level of data confidentiality and ensure compliance with DSV internal regulations and global standards.
• Monitor adherence to process governance and quality standards, ensuring team compliance.
• Identify IT/system issues promptly and coordinate necessary escalations to achieve fast resolution.
• Authorized to verify, update, and approve data in systems.
• May propose and implement process improvements.
• Can lead meetings and participate in projects/tests.
• Entitled to report and escalate IT or data issues.
• Authorized to handle confidential data responsibly.
• Supports onboarding and team development activities.
• Represent the company in operational matters within the defined scope.
• Participate in professional trainings and development programs.
• Request support and resources needed to achieve assigned goals.

Qualifications:

• Proven experience in managing operational processes within MDM or similar functions.
• Demonstrated experience working with global processes and collaborating with international stakeholders.
• Advanced knowledge of MS Office, especially Excel (functions, data analysis, reporting).
• Strong expertise in MDM operational processes and Data Quality Maintenance.
• Hands-on experience with SAP, MDG, CargoWise One, and Cargolink.
• Ability to analyze complex data and implement solutions to improve quality and efficiency.
• Excellent leadership, coaching, and mentoring skills.
• Exceptional written and verbal communication and presentation skills.
• Strong analytical abilities and attention to detail.
• Ability to work under pressure and prioritize competing tasks effectively.
• Adaptable to changing environments with a continuous improvement mindset
• Proactive in identifying operational risks, problems, and improvement opportunities.
• Team-oriented with strong cross-functional collaboration skills.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.