DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: [[Cape Town]]
Job Posting Title: [[Receptionist]] 
Time Type: [[Fulltime]]

Computer Literacy

MS Word , Excel, Outlook - Basic

Job related requirements

Perm; full-time.

Basic: MS Word, Excel, PowerPoint & Outlook.

Minimum of 2 years’ experience in a receptionist role

Minimum of 2 years’ experience in an administrative role.

Very good admin capabilities.

Very good command of the English language both written and verbal.

Self motivated.

Effective administration.

Good communication skills.

Must be able to work in a team dynamic.

Must be able to take instructions and follow through with it.

Able to work under pressure.

Must be organized.

Well-groomed and presentable.

Punctual.

Candidate must have their own reliable transport to work

Electives

Grade 12/ Matric certificate.

Administration skills

Telephone Etiquette

Knowledge of the courier industry

Communication Skills

Main Purpose of the role

The main purpose of this role is to operate the telephone system, to answer all incoming calls, screen where necessary and direct callers to appropriate personnel  

It is alsoto serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival while making sure that the correct security measures are followed. 

You would also be responsible for ordering and controlling stationery orders, internally and externally.

Duties and responsibilities

• Ability to communicate clearly and professionally with internal and external clients.

• Handling main switchboard:

• Answer all incoming calls.
• Reporting of any issues picked up on IVR or phone lines.
• Screening of management calls/escalations and transfer to the appropriate area/person.
• Handle incoming inquiries and customer complaints professionally.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Booking of boardrooms and updating calendars.
• Handle Branch stationery, order and distribute.
• Receive, sort and distribute internal mail.
• Request and process branch stationery orders
• Request Quotation from Vendors
• Follow-up on outstanding orders
• Performs other clerical duties such as filing, photocopying, and scanning.
• Making sure that they adhere to all audit requirements in their area,
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.