DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Matroosfontein, Cape Town
Job Posting Title: Supervisor, Operations, Solutions
Time Type: Full Time / Permanent

Minimum Requirements: Matric or Equivalent

Computer Literacy: MS Suite (Intermediate)

Job Related Requirements:

- Minimum 4 years’ experience in Retail Warehousing

- At least 2 years’ experience in Supervisor role in Retail Warehousing with hands-on-experience in Managing a team of subordinates

- Proficient in all key ops processes, including inbound, put-away, bin maintenance, cycle counting, picking, packing, dispatching and returns

- Managing investigations tracker of Customer complaints received

- Accurately report on daily Operations stats Ability to work extended hours when required

Electives:

- High work rate, quality of work and attention to detail

- Demonstrate initiative.

- Required to be assertive, self-motivated and committed.

- High personal integrity

- Must be on time and conscientious about achieving deadlines

Main Purpose of the Role:

Successfully manage the department and subordinates in accordance with the client SLA, including but not limited to order fulfillment, staff management and reporting

Duties and Responsibilities:

- Effective knowledge and hands on experience related to Inbound, Stock Management, Outbound ,Order Fulfilment, Return processes and facility housekeeping,

- Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures (CAPA). 

- Effectively plan resources to ensure inbound and outbound shipments are processed on time and accurately.

- Communicate frequently (written and verbal) to manage and meet both internal and external customer expectations.

- Manage a safe working environment, processes and equipment that are fully compliant with Site Rules, OHS Act, DSV Policies, Regulations and Work Instructions

-  Ensure time and attendance is accurately managed and staff discipline managed according to company policies 

- Understand the agreed SLA and action accordingly

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.