Summary:

The Warehouse Team Lead supports daily warehouse operations by coordinating the activities of a designated team to ensure accurate, efficient, and safe handling of products. This role serves as the first point of contact for team member, assisting the Supervisor or Manager in maintaining workflow, productivity, and compliance with company policies and safety standards.

Duties and Responsibilties:

• Lead and support a team of warehouse associates in daily operations including receiving, picking, packing, shipping, and inventory control.
• Assign and monitor work to ensure productivity, accuracy, and compliance with safety and quality standards.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Research discrepancies that may occur in the shipping and receiving process.
• Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to: shipping, receiving, picking, and/or quality control. 
• Provide on-the-job training, coaching, and feedback to team members.
• Assist with problem-solving and escalate operational issues to the Supervisor or Manager as needed.
• Ensure proper use of equipment, PPE, and adherence to safety policies. 
• Perform regular quality and inventory checks to minimize errors and damages. 
• Support continuous improvement initiatives to enhance efficiency and employee engagement. 
• Maintain clear communication between shifts and departments to ensure smooth handoffs and workflow. 

Educational Background/Work Experience

• Must have a high school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• 2-3 years forklift experience.
• Current or prior MHE certification. 

Skills & Competencies

• Strong attention to detail accuracy and accomplish job task in a timely manner. 
• Ability to perform duties with minimal supervision or guidance.
• Must be able to effectively adapt to change and thrice in a stimulating, fast-pace work environment. 

Computer Literacy

• Proficiency in Microsoft Office- Excel, Outlook, Word
• Knowledge of warehouse management system is a plus

Physical Demands/Working Conditions

• May require physical effort associated with using the computer to access information, or standing, walking, lifting needed to carry out everyday activities.