DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Cleveland, Emerald Pkwy 

Division: Air & Sea 
Job Posting Title: Branch Manager - Cleveland 
Time Type: Full Time

Summary

The Branch Manager’s responsibility is to spend equal amounts of time in three areas: growing and maintaining customers, developing our people, and managing the financial and operational aspects of the business.

Duties and Responsibilities

• Visit customers to grow new business and maintain existing business
• Support an infrastructure capable of providing ongoing customer service
• Hire people with appropriate skill sets to support company goals and objectives and provide support for those people to do the same
• Smoothly assimilate new hires into the organization and provide support for subsequent levels of management in the branch to do the same
• Set performance goals and expectations
• Conduct regular performance appraisals and ensure that subsequent levels of management in the branch are doing the same
• Reward, recognize, and retain employees when appropriate
• Use flash reports and monthly reports to ensure profitability
• Manage cash flow and DSO
• Grow revenue
• Increase net income
• Control expenses and maximize transportation yield 
• Identify and remove non-value added steps from operational processes and/or support the branches effort to do so

Educational background / Work experience

• Bachelor’s degree in Business Administration, Transportation Logistics, Supply Chain Management, Finance, or related field from an accredited 4-year university program preferred, with at least 7 years’ experience progressive work experience
• 10 years industry experience may substitute for the education and experience requirement

Skills & Competencies

• Strong creative problem solving and analytical skills
• Excellent judgment and initiative
• Demonstrated leadership, people, and process management skills
• Excellent verbal and written communication skills
• Excellent relationship building skills
• Good listener
• Politically adept; able to maneuver in large organizations
• Demonstrated ability to work in a matrix environment -- must work well across multiple units across the company
• Both a team builder and a team player
• Must work well under pressure as a self-starter, handling multiple tasks - ability to work across many accounts, projects, and/or issues and prioritize effectively
• Internally motivated, self-starter with ability to plan, organize and establish priorities to meet goals and achieve results.
• High Integrity

Computer Skills

• Must have general knowledge of Microsoft desktop applications such as PowerPoint, Word, and Excel

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Lead and manage diverse team through influence and persuasion, often without direct oversight
• Collaborate closely with regional and local staff to coordinate finance activities
• Provide proper guidance and coaching to team
• Deliver results by leveraging the skills of the right people at the right time
• Lead resolution of difficult issues through effective negotiation tactics
• Maintain high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
• Provide ongoing growth and development opportunities for team members
• Provide input for team members’ performance reviews
• Work well in a highly matrix-ed organization
• Work well in a global environment where client business can span multiple continents
• Work effectively via phone, fax, email, web conference

Language skills

• English (reading, writing, verbal)

For this position, the expected base pay is: $105,500- $158,000 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.