General Responsibilities 主要工作职责

• Identify and develop new business opportunities to achieve sales growth.

识别和开发新的商业机会以实现销售业绩增长。

• Maintain and strengthen relationships with assigned existing accounts to ensure customer retention and business growth.

维持并加强与现有销售客户的关系，保证现有客户的维系和保留。

• Reach new and existing business sales KPIs and budget guidelines from the company.

达到公司新的和现有的业务销售关键绩效指标和预算目标。

• Constantly update CRM (Customer Relationship Management) system (Microsoft Dynamics)

及时更新CRM（客户关系管理）系统（Microsoft Dynamics）

Detailed Responsibilities 具体工作职责

• New Business Development: Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services.

新业务开发：研究和识别新的商业机会，包括新市场、增长领域、趋势、客户、产品和服务。

• Continuously build up a strong sales pipeline using (MSD) to meet sales growth and KPIs guided from the company.

使用Microsoft Dynamics (MSD) 不断建立强大的销售机会并加以管理，以实现公司指导的销售增长预期指标和各项考核指标。

• Engage in cold calling and customer engagement to increase leads and potential sales contacts.

投身于电话销售、参加同行和物流相关的展会以增加销售机会和潜在的客户联系方式。

• Customer Retention: Develop and implement customer retention to ensure a high level of customer satisfaction.

客户维系和保留：开发并维系好现有客户以确保高水平的客户满意度。

• Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns and ensuring they receive high-quality service in close collaboration with operations internally.

作为销售客户的主要业务联系人，帮助解决客户问题或疑虑，确保客户和我们操作部门间能密切合作并获得高质量客户服务。

• Business Expansion: Analyze assigned existing accounts to identify opportunities for upselling and cross-selling.

业务扩展：分析现有客户以确定追加销售和交叉销售的机会。

• Work closely with the product teams to tailor offerings to meet the accounts needs and capitalize on expansion opportunities.

与产品团队密切合作，通过为客户提供定制产品以满足客户需求同时扩大业务合作机会。

• Collaboration and Networking: Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals.

协作和网络：与内部团队协作； 包括营销、招标、产品、分公司和红地毯服务团队，确立一致的业务战略和目标。