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Business Support Specialist

Projects / Special Projects / Business Support

Job Req Number:  [[55918]]

Will you soon be working at DSV, further optimising our business and customer reports and training new colleagues? Then apply now!


For our fast growing Air & Sea division, based in Dordrecht, we are looking for a


Business Support Specialist


Do you get energy from helping others? Do you enjoy explaining newly started processes to your colleagues? Or do you get really excited when you get to implement a new process at a customer? Then you are the right person to start working at DSV Air & Sea as Business Support Specialist. In this role you will be working independently and in a team on the further optimisation and professionalisation of our TMS system (Cargowise) and other DSV applications. You will also be extensively involved in the implementation of new customers in our systems.


You will also ensure that new colleagues get a good start in our operational departments. You will teach our new DSV employees how to use our internal systems and processes. Besides this busy work, you will also be active with reports for our customers and have close contact with our Global It-department. 


At our Dordrecht location, you will work in our Business Support department. This department is part of our sales organisation and you will report directly to our Sales Director.


Other tasks in your function are;
- Further optimization of business processes;
- Implement and manage operational and/or commercial agreements and compliance with these agreements;
- Being active as an open contact for (new) operational colleagues regarding current processes;


What do we ask?
We are always looking for people who want to make a difference and add value to our organisation. The qualities we value are: commitment, responsibility, ownership. We also consider the following points to be important for the position:

  • Minimum of 2 to 5 years of work experience in ocean freight, transport and logistics
  • Hbo working and thinking level
  • Good communication skills in Dutch and English (written and spoken)
  • Experience in using Excel in a good and analytical way
  • Experience with operational systems such as Cargowise is preferred
  • Furthermore, you are customer oriented, take initiative and know how to set the right priorities


What do we offer?
Working at DSV means working for one of the top players in the market. We are growing and looking for people who want to grow with us and want to learn. We offer a challenging job in an international environment, with a salary commensurate with the position, 28 days' holiday, 8% holiday pay, an excellent pension scheme and opportunities for growth (in position, salary and knowledge). 


Does this sound like the challenge you would like to take on?
Send your CV with motivation or leave your details and we will contact you. If you have any questions regarding this vacancy, please feel free to contact Jeroen de Wit at +31 (0)6 8229 7557 or



DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

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