Job Req Number: 111177
Time Type: Full Time
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Role: Freight Forwarder
Location: Air & Sea Dublin
Hours: Monday – Friday 37.5
We are seeking a proactive and organised Freight Forwarder to join our Ocean/Air Operations team in Dublin. In this role, you will support the Air & Sea Supervisor by coordinating customer shipments, ensuring compliance, maintaining documentation, and providing exceptional service throughout the freight lifecycle. You will work closely with customers, subcontractors, and overseas agents to deliver operational efficiency and service excellence.
What will you be doing?
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Use company in‑house systems to complete all operational documentation and processes.
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Organise daily workflow to meet customer timeframes and delivery expectations.
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Communicate with customers to obtain shipment details and ensure their needs are met.
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Ensure compliance with all legislative and regulatory requirements.
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Maintain Customer Profiles and SOPs.
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Resolve customer queries, escalating when necessary.
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Liaise with subcontractors to arrange the transport and carriage of goods.
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Raise invoices to customers and overseas agents in line with agreed tariffs.
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Monitor profit & loss performance on individual shipments.
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Complete administrative tasks fully and accurately in line with company procedures.
About You
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Ability to work under pressure and use own initiative.
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Strong task prioritisation skills and excellent attention to detail.
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Good knowledge and experience in the Ocean Freight market.
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Skilled in negotiating with shipping lines, suppliers, and overseas offices.
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Excellent problem‑solving, planning, and organisation skills.
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Strong communication and telephone skills.
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Strong customer service and administrative capability.
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Proficient in Microsoft Excel and Word.
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Commercial awareness with an understanding of shipment profitability.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:
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Enhanced Annual Leave Entitlement from your start, which increases with length of service.
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Salary Sacrifice Cycle Scheme.
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Employee counselling for support with physical and mental wellbeing.
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Company Pension, which, when a member, also provides access to Life Cover and Critical Illness cover.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
At DSV, we celebrate the diversity of our workforce and are committed to further enhancing it. We warmly welcome applications from individuals of all genders, ages, abilities, nationalities, religions, and sexual orientations.
Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and background checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
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Freight Forwarder - Air&Sea