If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

Freight Forwarder - Dublin, Blanchardstown

Freight Forwarding

Job Req Number:  40530
Time Type: Full Time

JOB PURPOSE / SUMMARY 
To meet and exceed customers’ requirements for the safe and efficient transport of their cargo from A to B, effectively and in accordance with company quality procedures and statutory requirements. Competent full operational control of client accounts to ensure SLA/ SOPs are adhered to

 

DUTIES AND RESPONSIBILITIES

  • Accepting and processing import/export along with Cross Trade bookings
  • Communication to required network and carrier partners. 
  • Checking and issuing all associated documentation such as master bills, house bills of lading and import & export customs compliance. 
  • Monitoring International air freight shipments from booking acceptance, liaising with network offices and carrier suppliers to ensure timely delivery at required destinations. 
  • Maintaining up to date visibility on all customer consignments and transit variances to adhere to customer service levels in line with SLA/SOPs. 
  • Pro-active and efficient resolution of all operational problems/ invoice queries to maintain customer service levels in accordance with SLA/SOPs. 
  • Pro-active liaison with network partners and suppliers to ensure required timelines are met. 
  • Customer notification and coordination of problem solving and resolutions when required.
  • Ensure revenue/profit guidelines are in line with budgetary requirements. 
  • Ensure expected customer service levels are maintained at all times as voice of the customer. 
  • Issuing quotations, invoicing and suppliers purchase orders. Passing airline carrier accounts. 
  • General administrative duties and issuing quotations where necessary

 

EXPERIENCE

  • A minimum of 3-4 years previous experience in air/ocean freight forwarding is essential. 
  • Experience in both Air imports and exports would be an advantage. 
  • Account management experience desirable.

 

KEY SKILLS

  • Excellent problem solving, planning and organising skills. 
  • Excellent communication/telephone skills. 
  • Strong administrative and customer service skills. 
  • Ability to work under pressure using own initiative. 
  • Proficient in Microsoft Excel/Word.

 

WHAT WE CAN OFFER YOU

  • A role in a successful, dynamic company 
  • Be a part of a strong team of performance driven colleagues 
  • Competitive salary 
  • Great future career prospects for advancement
  • A professional working environment 

DSV – Global Transport and Logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

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