Job Req Number:  111967
Time Type: Full Time

Move forward as Manager Account Management Road at DSV in Venlo, Tilburg or Ede

Are you ready to make a difference by taking existing customer relationships to the next level? At DSV, you have the opportunity to strengthen long-term customer relationships, develop your team, and maximise commercial results.

You get it done

This department focuses on developing a data-driven, results-oriented account management team. Everything revolves around maintaining, deepening, and expanding existing customer relationships, ensuring that customers truly benefit from our solutions and processes run smoothly: you’re on it.

How you do this? In this role, you are responsible for maintaining and expanding long-term relationships with our customers, while ensuring the team works in a consistent, structured, and data-driven manner. You develop a clear account strategy, translate it into concrete goals, and manage outcomes such as customer satisfaction, retention, revenue growth with existing customers, and optimal collaboration. Through clear KPIs, strong pipeline management, and accurate forecasting, you identify opportunities to deepen relationships and increase commercial value.

In addition, you provide leadership to a diverse team of account managers and actively work on professionalising the account management process. You coach your team to enhance their relationship management and customer-focused skills, structure processes so they are scalable and predictable, and create alignment between commercial strategy and daily execution. By leveraging CRM systems, market insights, and data analysis, you understand customers’ needs and proactively contribute to their success.. You achieve this by:

• leading and developing a high-performing sales team, coaching, motivating, and nurturing talents to their full potential;
• driving KPIs, pipeline management, and forecasting with data-driven insights to optimise commercial performance;
• expanding existing customer relationships and exploiting commercial opportunities by translating market and customer insights into concrete actions that deliver sustainable growth.

Your team stands out within DSV by due to a mix of experienced sales professionals and talented newcomers, working together to achieve sustainable growth and optimal customer relationships. The team combines strategic insight with a process-oriented approach to deliver maximum results together.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

The great thing about DSV is that you can contribute both strategically and operationally to strengthening customer relationships and growing your team, says Teun van Lieshout, Senior Sales Director Road Freight NL.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• proven experience in a commercial environment, preferably within transport and logistics, with a track record of sales results;
• strong leadership skills and the ability to develop, motivate, and coach a team to higher performance;
• affinity for data-driven work, including the use of CRM systems and Power BI, with the ability to operate both strategically and operationally.

It all counts for this vacancy of manager account management road in Venlo, Tilburg or Ede. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with your knowledge and experience;
• 28 days of annual leave and 8% holiday allowance;
• access to knowledge and training via the DSV Academy and external courses, allowing you to grow and influence your career path;
• a favourable pension scheme, partly premium-free with a 5% personal contribution;
• the space and freedom to take initiative in an informal environment, becoming part of an engaged, friendly, and above all fun team!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips answers all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV – Global transport and logistics

Werken bij DSV betekent is als sporten in de beste competitie.

Als wereldleider in transport en logistiek hebben we een buitengewone groei doorgemaakt. En die zetten we voort door te blijven innoveren, digitaliseren en voort te bouwen op onze successen.

Met bijna 150.000 collega's in meer dan 90 landen bieden we elke dag een solide dienstverlening aan onze klanten en helpen wij hen hun doelen te bereiken. We weten dat we dit het beste kunnen bereiken door nieuw talent, frisse perspectieven en ambitieuze mensen zoals jij aan te trekken. 

Bij DSV zit presteren in ons DNA. We werken niet alleen in de logistiek - we willen de toekomst van logistiek vormgeven. Deze ambitie vertaalt zich in een dynamische omgeving gebaseerd op samenwerking met teamspelers van wereldklasse, het nemen van verantwoordelijkheid en actie. We waarderen inclusiviteit, omarmen verschillende culturen en respecteren elk individu. Als je een impact wilt maken, het vertrouwen van klanten wilt verdienen en je carrière wilt uitbouwen met de leukste collega’s van Nederland, dan is DSV jouw werkgever!

Start here, go anywhere.

Bezoek dsv.com en volg ons op LinkedIn en Facebook.