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Sales Representative

Sales

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: [[Swaziland]]
Job Posting Title: [[Sales Representative, Distribution]] 
Time Type: [[Full Time]]

 

DSV and Globeflight have joined forces. This means a bigger, better service offering with a greater support structure and an all round win for any client in Southern Africa looking for outstanding service from their Logistics supplier. Bring your sales skills to this winning team and give your client base the genuine service they deserve! 

 

We are looking for an experienced Sales Representative to service and grow our client base in the Swaziland Region. 

 

Main Purpose of The Role:

Responsible for our Swaziland Clients, to retain and grow our existing business and deliver on our new business strategy and targets.

 

Minimum Requirements:

  • 5 years’ experience in a Service selling environment in New Business and Customer Retention
  • Knowledge of the Swaziland Routes
  • Candidates must have a license and roadworthy vehicle
  • Candidates must have a smart phone and be prepared to use it in the maintenance of clients and generation of new business

 

Qualifications: 

O level pass and completion

Sales / Marketing / Supply Chain or Logistics Management Qualification (Advantageous)

 

Computer packages

Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook

Parcel Perfect/CRM System

Google

 

Duties and Responsibilities:

GENERATION OF NEW BUSINESS                 

  • Identify and Target prospects to secure new business appointments, this is done through cold calling/ telephonic calling
  • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately
  • Negotiating the terms of an agreement and “closing the deal”.
  • Challenging objections with a view to getting the customer to buy our service offering.
  • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer.
  • Gaining a clear understanding of customers' businesses and requirements.
  • Making accurate, rapid cost calculations and providing customers with quotations.

 

RETENTION OF EXISTING CLIENTS

  • Maintaining and developing relationships with existing customers via telephone calls and emails.
  • Negotiating with clients on price, costs, delivery, specials, and promotions
  • Responding to incoming email and phone enquiries.
  • Gaining a clear understanding of customers' businesses and requirements.
  • Making accurate, rapid cost calculations and providing customers with quotations.
  • Preparing and presenting business proposals to corporate companies and other courier users.
  • Negotiate client rate increases, during the year and generally for 1 January.
  • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports.
  • To call existing customers regularly to establish their happiness / contentment with our services.
  • Build lasting business relationships with customers.
  • Assessing the customer’s courier needs with every visit and ensuring that the customer uses our company holistically.
  • Analyze new customer spend vs. the rates and credit limit requested.

 

GENERAL

  • Gathering market and customer information and also doing Opposition intelligence research.
  • Representing the company at trade exhibitions and events.
  • Advising clients on forthcoming product developments and discussing special promotions.
  • Reviewing your own sales performance, aiming to meet or exceed targets.
  • Feeding future sales trends back to the company.
  • Attending sales & team meetings and sharing best practice with colleagues.
  • Maintaining and growing existing customer’s in accordance with targets as set by management.
  • Attain and exceed monthly quarterly and annual new business sales targets.
  • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by the company Sales Staff.
  • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities.
  • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required.
  • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships.
  • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc.
  • Check rates in PP (Parcel Perfect) are 100% correct after account starts / increases are given.

 

Added Advantages

  • Must have a high level of selling and public relations skills
  • Must be able to build and maintain strong relationships with customers
  • Must have the ability to sell on a strategic, tactical, and operational level
  • Punctuality and good time management skills are essential elements for this position
  • Must be able to work under pressure
  • Ability to attend events / work outside of normal working hours.
  • Methodical, articulate, and systematic
  • Excellent Communication Skills {Written and Oral}
  • Strong Administrative Skills
  • Candidate must have a likable demeanor and be able to interact easily with customer’s / colleagues
  • Energetic, high action person.
  • Well Groomed appearance
  • Self-starter and Self-motivator

 

 

 

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

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