If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

Import Export Operator

Freight Forwarding

Job Req Number:  36316
Time Type: Full Time

We currently have a vacancy within DSV Road's Fareham location for Operations, Channel Islands Imports/Exports


Main purpose of Job:
Reporting to the Branch Manager the successful candidate will be required to look after the customer's requirements for the safe and efficient transport of their cargo to and from the Channel Islands effectively and in accordance with DSV's operational procedures and statutory requirements,including Health and Safety to the satisfaction of clients and the profit of the company.


Key Tasks:

  • Communicate effectively in a professional manner with customers to ensure their quotations and traffic requirements are fulfilled in line with their booking instructions.
  • Liaise with other DSV/Agents offices in the UK and abroad, reporting any discrepancies or specific requirements.
  • Ensure legislative compliance in all areas.
  • Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
  • Arrange with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness.
  • Prepare correct documentation to the Warehouse/Haulage/Distribution/ Shipping department for loading/off loading cargo to vehicles, in a timely manner.
  • Perform and correctly implement General Administration, e.g. invoicing; filing; queries; claims; check costs in accordance with departmental requirements. 
  • Communicate efficiently and effectively (via use of VDU's, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures.
  • In conjunction with others, plan collection or deliveries to meet the customers or their customers needs or requirements to the best effective use of all resources, in a timely and efficient manner.
  • Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.


Skills and Competencies

  • Excellent IT skills
  • Recent previous experience of a similar role in the freight forwarding industry
  • Good communication skills with colleagues at all levels as well as external customers
  • Ensure legislative compliance in all areas
  • Ensure that the company operates within all agreed operational procedures, and within statutory requirements, including the provision and maintenance of a safe working environment

What we can offer you

  • A role in a successful, dynamic company 
  • A chance to work in a busy international business environment 
  • Be a part of a strong team of performance driven colleagues 
  • Competitive salary 
  • Great future career prospects for advancement
  • A professional working environment 

DSV – Global Transport and Logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com