Job Req Number:  116007
Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. OR It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit.

Operations Manager - Aerospace

Feltham, Middlesex

DSV are seeking an experienced Operations Manager who is an experienced, commercially driven, and customer-focused professional to lead the management and development of key international accounts within our Aerospace & Defense division.

The successful candidate will act as the primary interface between the customer and the DSV network, ensuring strong strategic partnerships, high service performance, and long-term business growth. The position requires strong leadership, excellent communication skills, and the ability to manage complex international accounts within a dynamic global environment.

What will you be doing?

• Manage, and develop the strategy development, that is closely aligned to the strategic directions of both the DSV UK and Ireland Air & Sea business. 
• Support and drive commercial discussions, including rate reviews, margin monitoring, and contract alignment.
• Ensure an efficient and effective infrastructure and resource plan (people, systems, and process) to deliver customer expectations and Branch performance targets 
• Leading & motivating a team of dedicated employees to ensure a harmonized and sustainable service level (cross-country / cross-regional
• Drive supply chain improvements by applying digital technology (order management, dashboards, predictive analytics, Aerospace dedicated solutions, etc.)
• Identify & manage joint value projects to ensure win-win situations for customers and DSV  Design & drive customer quarterly business reviews

About You

• Strong background in key account management or commercial customer management.
• Excellent relationship-building and stakeholder management skills.
• Commercial awareness with the ability to support rate discussions and margin control.
• Previous knowledge of budgeting and forecasting to develop financial plans and strategies. 
• Man -Management skills to motivate and lead employees

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.

Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars

Salary Sacrifice Cycle Scheme

WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.

LifeWorks app for access to cashback and discounts on high street and online brands.

Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.