If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

WMS Troubleshooter

Systems/Business Data/Processes

SUMMARY

 

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

 

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Operations Activity:

  • Ad hoc support to team to resolve equipment and or system errors
  • Deliver improvement proposals on warehouse activity and WMS system
  • Review WMS and operational processes to verify transactions are accurately executed
  • Create and submit reports daily on system/operational issues; both opened and closed

 

Other Duties

  • Assist warehouse staff in operational areas as needed

 

SUPERVISORY RESPONSIBILITIES

  • None

 

MINIMUM REQUIRED QUALIFICATIONS

 

Education and/or Experience

    • Must have a High school diploma or general education degree (GED).
    • 1 year experience in a warehouse/logistics environment
    • 1 year experience working with WMS

 

Certificates, Licenses, Registrations or Professional Designations

  • Be able to become MHE certified within 30 days of hire

 

SKILLS, KNOWLEDGE AND ABILITIES

 

Computer Skills

  • Intermediate computer skills
  • Proficient with MS Office Applications
  • WMS functions

 

Language Skills

  • English (reading, writing, verbal)
  • Business writing proficiency

           

Mathematical Skills

  • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

 

Other

  • Strong attention to detail accuracy and accomplish job task in a timely manner.
  • Ability to perform duties with minimal supervision or guidance
  • Ability to multi-task
  • Ability to take initiative and research best practices/efficiencies
  • Effective communication skills
  • Be innovative and proactive with operational and systems solutions
  • Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.

 

PREFERRED QUALIFICATIONS

 

  • 1 year experience with Red Prairie/Cargo Write WMS
  • 2-3 years warehouse/logistics support experience

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Operations Activity:

  • Ad hoc support to team to resolve equipment and or system errors
  • Deliver improvement proposals on warehouse activity and WMS system
  • Review WMS and operational processes to verify transactions are accurately executed
  • Create and submit reports daily on system/operational issues; both opened and closed

 

Other Duties

  • Assist warehouse staff in operational areas as needed

 

SUPERVISORY RESPONSIBILITIES

  • None

 

MINIMUM REQUIRED QUALIFICATIONS

 

Education and/or Experience

    • Must have a High school diploma or general education degree (GED).
    • 1 year experience in a warehouse/logistics environment
    • 1 year experience working with WMS

 

Certificates, Licenses, Registrations or Professional Designations

  • Be able to become MHE certified within 30 days of hire

 

SKILLS, KNOWLEDGE AND ABILITIES

 

Computer Skills

  • Intermediate computer skills
  • Proficient with MS Office Applications
  • WMS functions

 

Language Skills

  • English (reading, writing, verbal)
  • Business writing proficiency

           

Mathematical Skills

  • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

 

Other

  • Strong attention to detail accuracy and accomplish job task in a timely manner.
  • Ability to perform duties with minimal supervision or guidance
  • Ability to multi-task
  • Ability to take initiative and research best practices/efficiencies
  • Effective communication skills
  • Be innovative and proactive with operational and systems solutions
  • Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.

 

PREFERRED QUALIFICATIONS

 

  • 1 year experience with Red Prairie/Cargo Write WMS
  • 2-3 years warehouse/logistics support experience
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Nearest Major Market: Fontana
Nearest Secondary Market: Los Angeles