Take the Next Step with DSV
Key Responsibilities
- Check and correct inbound EDI orders and relevant shipment data.
- Prepare unloading reports based on inbound scan data and RTM files.
- Record shipment arrival times in company’s data according to established procedures.
- Identify missing inbound shipments, update relevant data, and inform the appropriate branches.
- Perform daily inventory checks and monitor jobs in STAR EU.
- Enter and update freight rates in the relevant systems.
- Handle customer inquiries and provide timely, professional support.
- Follow up on pending requests and ensure timely resolution of customer issues.
- Coordinate with internal departments and branches to resolve discrepancies and ensure smooth operations.
- Maintain accurate records and keep customers informed about shipment status.
Competencies
- Good command of English, both written and spoken
- Strong computer literacy and ability to work effectively with digital business tools and systems
- University degree preferred, preferably in Logistics, Supply Chain Management, or a related discipline
- Previous experience in logistics, transportation, supply chain, customer service or a similar industry is considered an advantage
Start here. Go anywhere
DSV Road Greece
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Job area:
Customer Service
Customer Service Specialist
Glyfada