Purpose of the position

Maintaining and Developing New Business through Sales 

• Developing New Business and maintaining the existing customers.
• Alignment with Trade Lane & Verticals Head for increasing the WIN ratio of business
• Achieve and Exceed the Individual Budget and KPI
• Focus on generating Sales lead for Sales colleagues
• Reporting Sales Activities in CRM and to Sales Manager on daily basis

Key Tasks

Sales Activities

• Build and develop strong relationships with customers.
• Procuring rates from the product & sending rate quote proposal for the enquiries for all local selling businesses (Branch/Field Sales/Corporate Sales/KAM)
• Preparing quotation in cargo wise 1 & ensuring auto rating for the client rate
• Sales coordinator / support fixing meetings and other supporting activities
• Penetrate Deep Sales opportunity from all customers
• Generate business from sales lead received from Product heads, TLMs & IV Heads.
• Updating Sales manager with report through CRM on daily basis
• Preparing performance reports on monthly basis
• Continue following up with customers on rates quoted, negotiate and secure the business.
• Sharing complete instructions to operations, customer service for handling shipment
• Set up credit facility for customer when required and obtain necessary approval from HO following the process.
• To work with team on combined focus towards product and trade lane development.
• Any other relevant job is assigned from time to time.

Relationship Development

• Development of Interpersonal relationships among other departments’ staff like operations, customer service, Key Accounts and Finance staff.

Decision Making Authority

Decision authority as delegated by the Regional Sales Manager/ Manager - Sales, in accordance with DSV regulations

Function / Market & Industry Knowledge / Business Acumen / Process working

Skills & Competencies

Skills/Knowledge

• Must have fair overview knowledge on product and services offered.
• Smart in selling and committed to the job.
• Familiar with buy rates, pricing policies, routing, carrier services and frequencies.
• Must be familiar with geographical knowledge on global countries.
• Strong enough to face resistance, able to take pressure and handle customers during crises.

Competency

• Good English Communication Skills
• High competency in Computer knowledge.
• Open minded and outgoing personality with good etiquette

Educational background / Work experience

• Minimum working experience of 2 Years in Sales in the field of Freight Forwarding.
• Minimum Graduate in any discipline from reputed University.
• Master’s degree in management will be added advantage.

Language Skills

• Fluent in English (other languages depending on the location)

Computer Literacy

• MS Office skills and good knowledge regarding IT systems