Job Req Number:  104557 
Time Type: Full Time

DSV is a world-leading player in transport and logistics, operating in over 90 countries, and driven by technology, data and customer-centric innovation. This position offers the opportunity to drive meaningful impact by shaping how DSV engages with its most strategic customers through data-driven insights, digital collaboration and scalable solutions – strengthening long-term partnerships and enabling sustainable, mutual growth.

A Strategic Role at the Heart of Enterprise Business Development

As Head of Strategic Partnerships, you will lead a newly established function focused on building and deepening enterprise-level relationships with key customers. You will be responsible for establishing governance frameworks, driving joint strategic initiatives, and ensuring that DSV’s digital, operational and data capabilities are fully aligned to deliver measurable, long-term value.

The role reports to the Senior Vice President of Enterprise Business Development and is anchored in DSV’s Global IT organisation. Enterprise Business Development is DSV’s organization focusing on some of the most transformative digital initiatives in the Group, enabling DSV to act as one digital enterprise, connecting data, intelligence across divisions, customers, systems and geographies.

Location is DSV headquarters in Hedehusene, near Copenhagen.

Deliver Enterprise-Wide Customer Growth Through Strategic Partnership Leadership

Your most important deliverable will be to establish a structured, enterprise-wide framework for strategic customer partnerships, ensuring that DSV is positioned as a long-term, trusted collaborator through consistent governance, shared digital initiatives, and scalable, data-driven engagement models. You will be expected to build a high-performing global team, define governance and engagement models, and drive initiatives that create measurable value for both DSV and its customers.

More specifically, you will:

• Map and consolidate the current portfolio of strategic customers to establish a clear enterprise-wide overview
• Define and implement governance for qualifying, managing and growing strategic customer relationships
• Drive key account strategies that identify customer needs, unlock mutual growth and strengthen long-term partnerships
• Maintain a deep understanding of DSV’s full product suite and technical capabilities - as well as those of strategic customers - to enable value-driven collaboration
• Build and lead a global high-performing Strategic Partnerships team that supports customers and executes defined initiatives
• Serve as the primary liaison between strategic customers and Global IT, ensuring seamless collaboration and an exceptional customer experience
• Foster cross-functional trust and a culture of accountability, ownership and shared success
• Inspire and retain top talent through clarity of purpose, meaningful challenges and recognition of real impact
• Lead by example, be decisive, structured and committed to excellence, while staying visible, empowering and human centric

Experienced Strategic Leader with Deep Industry Insight and Global Partnership Expertise

You are a strategic and trusted leader with a strong customer mindset and the ability to navigate complex organisations. You bring deep experience in managing enterprise-level relationships and translating corporate strategy into customer-facing initiatives. You thrive in dynamic environments and are passionate about building partnerships that deliver measurable value and long-term impact.

To succeed in this role, you bring:

• 10+ years of experience in strategic account management, enterprise tech sales, customer success management or partnerships with B2B customers
• A track record of developing and executing joint business plans with strategic customers driving mutual growth and innovation
• Demonstrated ability to translate corporate strategy into customer-facing partnership initiatives
• Deep understanding of the logistics and supply chain ecosystem, including shippers, carriers, 2–4PLs, freight forwarders and technology providers
• Familiarity with digital logistics technologies (TMS, WMS, visibility platforms, automation, etc.) and how they drive customer value
• Awareness of key market dynamics and emerging trends, such as sustainability, decarbonization, nearshoring and supply chain resilience
• Experience in enabling global teams with cross-border people management
• Strategic vision, operational precision and proven ability in navigating complex organisations
• Exceptional communication skills and presence
• Ability to challenge constructively and drive alignment
• Integrity, stamina and authenticity under pressure
• A consultancy mindset and a proven toolbox that allows you to convey solutions across all levels of an organisation

Application
If driving and developing strategic customer partnerships in DSV’s global organisation could be your next career move, please submit your CV as soon as possible and no later than 15 January. No application letter is needed, but please add a few lines about your motivation in your CV.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.