Job Req Number:  115712 
Time Type: Full Time

Take this opportunity to drive the adoption and development of myDSV, DSV’s global customer platform.
Here, you will help shape the future of digital logistics in one of the world’s leading transport and logistics companies.

You can be based anywhere in the world, while gaining a global network and flexible working conditions.

A global logistics leader connecting the world

As our new Product Manager, you will have the opportunity to be based at any of DSV’s offices, working in a truly global setting. From Copenhagen and Amsterdam to Chicago and Singapore – these are just a few of the many locations where you can be based.

Working across functions and geographies, you will become part of our Digital Platforms team, collaborating closely with commercial teams, customer implementation teams, IT and local stakeholders across the organisation.

You will join an informal environment where people speak their minds. This enables us to move fast, stay ahead and face challenges head-on.

Drive the global adoption of myDSV

As our new Product Manager, you will play a central role in ensuring that customers gain full value from myDSV, DSV’s digital customer platform. Through myDSV, customers can track and trace shipments, access reporting, manage bookings and quotes, and gain full visibility of their logistics operations through one digital solution.

Working across functions and borders, you will connect stakeholders and drive initiatives that strengthen customer engagement and increase platform adoption globally.

More specifically, you will:

• Define, maintain and steer the strategic direction for platform adoption in alignment with DSV’s digitalisation roadmap and customer experience objectives
• Lead, prioritise and execute global adoption initiatives in collaboration with local and global stakeholders across divisions and IT
• Monitor platform usage metrics, KPIs and reporting to identify trends, improve adoption performance and support strategic decision-making
• Collaborate closely with the product team to gather customer feedback, support usability improvements and communicate requirements and initiatives across organisational levels
• Develop and maintain reports, SOPs, process flows and KPI documentation, ensuring that reporting tools and documentation remain structured, accessible and up to date

You will be part of a hybrid working environment balancing remote and office-based work, with occasional travel related to stakeholder meetings, workshops and product initiatives.

You combine stakeholder management with digital insight

You are able to engage and influence stakeholders across different teams, functions and organisational levels. Moreover, you thrive in an international environment where collaboration, accountability and clear communication are essential to driving successful digital initiatives and customer engagement.

In addition, we imagine that you:

• Have a solid understanding of logistics and freight forwarding, enabling you to understand both operational processes and customer needs
• Are experienced in working with cross-functional teams and facilitating workshops, meetings and stakeholder alignment across local and global functions
• Possess solid analytical and problem-solving skills with the ability to translate complex data, business requirements and ideas into actionable plans
• Have experience with business analysis, data analysis and documentation tools, including reporting structures, KPIs and process documentation
• Are proficient in digital platforms and tools such as CW1, PowerBI and CRM systems

Want to know more and apply?  

We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Manager Christian Hall, on 49 15237556889. 

We look forward to receiving your application via the link below as soon as possible. We will process the applications on an ongoing basis. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.