Job Req Number:  110096 
Time Type: Full Time

Are you being passionate about having the customer at the centre, optimizing the global security footprint and improving the quality of service?

Are you eager for a career move where you can benefit from your in-depth DSV experience and knowledge about logistic services? Do you want to be a key person supporting one or more key customers, acting as the bridge between operations and the client to ensure service delivery excellence? 

Background

As DSV is expanding and we see an increase in demand and complexity in customer security requirements, we need to strengthen the management of and response to increasingly complex and global customer security needs.

We need to ensure customer security requirements are met, optimize our business and infrastructure, lean our processes and capture best practices so we stay ahead of our competitors and increase the loyalty of existing and future customers.

To ensure we have an up-to-date oversight of the level of implementation, risks associated to customers’ requirements and to identify best practices across the organization, we must both drive fulfilment of customer needs and gather insights from the organization. 

Joining the Global Security & Quality Task Force as a Security Manager, you will be expected to drive, develop, and continuously improve the way we work – making sure we do things correctly, mature the organization and deepen the customer partnership.

Security Manager, Global Accounts
Joining our Global Security & Quality Task Force, you will act as an ambassador and support Security & Quality Management towards our most important global customers across all three divisions.

We see the role as a unique opportunity, where you will have the chance to work closely with some key global customers. You will evaluate, assess and drive implementation of customer requirements via engagements with your colleagues. Your security and business understanding will have an impact on how processes can be optimized and improved.

Responsibility

• Ensure global adherence to customer specific security requirements, KPIs, SOPs and processes
• Drive collaboration across stakeholders on customer requirements and troubleshoot issues
• Monitor security performance
• Act as the primary security contact for the customer
• Drive security optimization and propose security improvements

Behaviour

• Being the Customer advocate by e.g. raising awareness of customer’s needs and ensuring that these met
• Motivate and engage with the internal team by e.g. creating an open environment and by encouraging open discussions about security issues and opportunities
• Advocate for fact-based thinking and decision-making

Qualifications

You get motivated by the opportunity to be the centre focal point for security, drive close customer collaboration and work closely with many different people from the organization. You understand how to manage customer requirements and how to ensure internal understanding and compliance. You have strong operational and process management expertise, with ability to manage high transaction volumes and complex customer requirements on tight timelines.

You understand the importance of, and the complexity given by stakeholder’s needs and have worked successfully with multiple teams across DSV and is seen as respected and a well-regarded colleague. You are curious by nature and like to give and take feedback. You have excellent communication skills.

Through your job(s) in DSV you have developed a solid understanding of key processes, systems and operation in both our regions and some of our verticals.
You like to investigate, optimize and look for opportunities to strengthen customer partnership and develop our business. You have excellent stakeholder management skills and the ability to make decisions and propose improvements to the customer.

In addition to this, you may have

Knowledge of recognized industry standards eg. TAPA, as well as the commitment to learn more about security in a Cloud industry context.

Furthermore, you may have:

• Supply Chain Security (physical and/or operational) experience
• An understanding process optimization, security compliance and continuous improvement processes
• Experience in supporting rollout and training

Area:

Preferably Europe. Please note, where you live is of less importance.

Travel:

60 - 90 days / year (international)

Want to know more and apply?

We will be happy to answer any questions you may have regarding the position and about your options in DSV and you are welcome to contact Global Security Task Force Lead, Jenny Weinmann; +46722312500

We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.

 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.