Job Req Number:  112207
Time Type: Full Time

Senior Credit Controller, Finance (Vietnam)

Senior Credit Controller, Finance

I. Purpose of the position 

The Credit Controller acts as a vital link between departmental leadership and operational execution, ensuring that credit risk is managed with both precision and speed. Reporting directly to the Credit Manager, this role is responsible for upholding the financial integrity of the company by supervising the end-to-end credit lifecycle from initial due diligence and facility structuring to active portfolio monitoring and the optimization of collection strategies

II. Main Duties & Responsibilities 

Portfolio Integrity and Profile Monitoring 
• To maintain a healthy ledger, oversees the continuous monitoring and updating of the client category profiles 
ensuring that risk ratings, industry classifications, and payment histories are accurately documented in the 
CRM or ERP system.  
• Maintaining strict oversight of KYC (Know Your Customer), reconciling client data across systems, 
documentation to ensure accuracy and consistency 
• Implement early-warning systems to identify deteriorating credit profiles before they become a liability, 
allowing for proactive intervention 
• Contractual matters with clients 
 
Credit Assessment and Facility Management 
• Monitor and evaluate customer credit applications to ensure compliance with company policies. 
• evaluation of creditworthiness to safeguard the company’s assets.  
• Review complex credit applications and facility requests, conducting deep-dive financial analysis to ensure 
all offerings align with the established risk appetite.  
• Assist the Manager in structuring bespoke credit terms and limits that facilitate business growth while 
mitigating exposure. 
• Maintaining a high standard of quality control over the team’s credit memos, ensures that every 
recommendation sent to the Credit Committee is backed by sound logic and accurate data 
 
Collection Strategy and Performance Optimization 
• Responsible for monitoring key metrics such as DSO and aging reports to ensure the team consistently 
meets or exceeds recovery targets. 
• look for opportunities to improve existing workflows, whether through the introduction of better 
communication scripts or the automation of follow-up procedures.  
• Steps in to lead negotiations for high-value or sensitive delinquent accounts,, balancing the need for firm 
debt recovery with the importance of maintaining long-term client relationships 
 
Leadership and Operational Reporting 
• Provide daily guidance to junior credit officers, fostering a culture of analytical rigor and professional 
negotiation.  
• Assist Credit Manager to consolidate raw team data into insightful weekly and monthly performance reports, 
highlighting trends, risks, and successes, navigating internal conflicts such as those between sales 
objectives and credit safety with diplomacy, ensuring that the department remains a pillar of stability for the 
organization 
• Track and report on KPIs relates. 
• Handle customer inquiries and resolve credit-related issues efficiently. 

• Prepare and deliver regular credit control reports. 
• Maintain organized documentation to support internal and external audits. 
• Support ad hoc tasks and projects as assigned by management.  
• Deal with relevant Parties (internal & external) for arising issue 

III. Job Skills and Specification 

• Finance Know-How related to Credit Risk Management 
• Fluent in Microsoft office applications, Advanced skills in Excel and PowerPoint. 
• Strong analytical and numerical skills & Experience with SAP is an advantage  
• Knowledge of freight forwarding documentation 
• Language skills: Proficient in English, both written and verbal. Capable of reading and understanding 
financial documents, contract, credit agreements, and policies… 
• Deep understanding of credit risk assessment, related collections regulations, and financial reporting.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.