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Manager of Accounts Receivable, Collections



DSV - Global transport and logistics


In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at 


Location: USA - Iselin, Wood Ave 

Division: Air & Sea 
Job Posting Title: Manager of Accounts Receivable, Collections 
Time Type: Full Time


The Manager of Accounts Receivable, Collections, is a critical member of the North American shared service center, responsible to drive the execution of key finance processes. This role will plan, organize, direct and manage activities ensuring customer collections for multiple divisions across United States and Canada. The individual will be responsible to convey Global Policies to the stakeholders across the multiple business units. The role requires someone who can identify areas of opportunity and be able to initiate action plans to work toward continuous improvement.  This position reports to the Director, Accounts Receivable.


Core Duties and Responsibilities:

  • Identify area of improvements and efficiencies by partnering closely with the Sales, Operations, BCM and other internal stakeholders to establish best practices for areas of responsibility
  • Build and maintain effective cross-functional relationships within the organization; engage with cross-functional partners proactively in completion of job responsibilities
  • Ensure compliance with all corporate and country-specific policies and procedures
  • Monitor and manage Customer Collection Teams Leads to meet pre-established targets.
  • Manage customer claims for timely resolution.
  • Responsible for reporting of factored receivables.
  • Collaborate with team to complete month-end tasks and reporting.
  • Support interim and year-end audits for areas of responsibility.
  • Partner with HR to recruit and hire best in class talent
  • Provide Senior Management with periodic overview of risk assessment


Team Management:

  • Working with, training and coaching team members
  • Monitoring and tracking team performance against established productivity and quality metrics
  • Monitoring and managing teamwork queues, prioritizing, and effectively delegating tasks to members to ensure high standards and obligations are met
  • Organizing and participating in necessary meetings to discuss and resolve operational and technical issues



  • Exemplary interpersonal and customer interaction skills
  • Strong data skills, particularly MicroSoft Excel
  • Situational analysis and independent thinking
  • Strong problem-solving skills
  • Strong written and verbal communication
  • Strong ability to organize, multi-task, prioritize, and manage time effectively
  • Track record of improving processes and increasing efficiencies
  • Basic accounting knowledge and experience
  • SAP or equivalent ERP experience preferred
  • Intermediate or Advanced MS Office user
  • 5 years of experience in Accounts Receivable, or similar area
  • Transportation experience a plus
  • Associates or bachelor’s degree



DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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Nearest Major Market: New Jersey

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