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Administrative Assistant, Automotive

Administration

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: Itasca,IL 
Job Posting Title: Administrative Assistant, Automotive 
Time Type: Full - Time

 

SUMMARY
The Administrative Assistant, Automotive is the liaison between our clients, shippers and operations teams. They assist with processing incoming orders, verifying accuracy, validating and resolving discrepancies.  Working within a freight forwarding department for air and ocean export shipments. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receiving and validating shipping approvals and matching to orders
  • Determining shipping instructions based on contracted terms, SOPs and delivery requirements
  • Communicate and resolve issues with suppliers and clients, both international and domestic
  • Report delays and exceptions
  • Convey transport/logistics & compliance guidance to customer and supplier
  • Work both independently and collaboratively to problem solve
  • Liaise closely with other teams to deliver high level of service to customers
  • Provides consistent and exceptional customer service levels through prompt communication

 
QUALIFICATIONS/REQUIREMENTS

  • High School diploma
  • 1 years’ experience in an office based customer service field
  • Strong skills in use of Excel, Outlook
  • Detail oriented and organized
  • Able to multi-task 
  • Able to understand Spanish or Portuguese languages is advantageous

 

PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. 

 

WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

 

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

 

Read more at www.dsv.com

 

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Nearest Major Market: Chicago