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Senior IT Specialist: Scrum Master


DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at 

Location: [[Gordon Road]]
Job Posting Title: [[Senior IT Specialist: Scrum Master]] 

Tertiary Qualification:

  • Post Grad tertiary qualification in IT or a related discipline.


Computer Literacy Level - Advanced


Additional Computer Skills

  • Experience in JIRA
  • Experience in standard Microsoft applications (Excel, Powerpoint, Office, Word)


Job-related Requirements

  • Minimum of 2 years’ experience as a Scrum Master
  • Experience in Agile and Scrum methodology.
  • Excellent ability to manage multiple resources across multiple teams and multiple projects running concurrently
  • Excellent communication skills to enable close collaboration with the Change Manager to communicate current status of all tasks ongoing and queued.
  • Other:
  • Good knowledge, understanding and application of SDLC
  • Drivers license, own vehicle, ability and willingness to work long hours when needed.



  • Previous experience in an international business environment
  • Experience in Supply Chain Management, and/or Contract Logistics
  • Experience in DevOps (nuget, bitbucket, artifactory etc)
  • Experience in knowledge management and dissemination of information


Main Purpose of the Role

  • Manages pulse of the overall team and assists the Change Manager in maintaining the Forward Schedule of Change and the prioritization thereof
  • Assists the Change Manager with Change Compliance
  • Manages resources in the System Analyst, Developer and Tester teams for all changes and projects in the SDLC space
  • Communicates status of all tasks (ongoing and queued) into overall team status.
  • Ownership and accountability of establishing agile values, methods, principles and practices for the delivery of projects and products.
  • A building of a self-organized team.
  • Facilitate agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.


Duties & Responsibilities

  • Understands all roles/characteristics of resources on team
  • Is the main point of escalation and is responsible for escalation outside the team
  • Coordinates all meetings: Sprint planning, release plan, retrospectives, demos, sprint review, daily stand-ups, etc.
  • Maintains records of current and future changes
  • Assists the Change Manager in conducting change control reviews in the IT environment
  • Communicates information about team progress to stakeholders
  • Radiates information to the team to help them make decisions
  • Coordinates all external team needs (Ops Review, Scrum of Scrums, etc)
  • Helps build self-organizing teams and helps the team adapt and inspect their process
  • Responsible for engaging necessary resources outside the team
  • Measuring and monitoring progress to ensure application releases are deployed on time and that they meet or exceed expectations


Additional Job Information

  • Interpersonal Communication and Language Skills (Listening to Others, Speaking to Others, Professional Technical Writing)
  • People and Relationship Management Skills (Demonstrating Teamwork, Sensitivity to Others)
  • Change Management Skills (Learning Agility, Adapt to Change)
  • Personal Motivation (Demonstrating Enthusiasm and Energy, Drive to Achieve Goals)
  • Quality and Service Skills and Orientation (Valuing Quality, Focusing on Details)
  • Self-Management Skills (Dealing with Stress, Maintaining Composure, Professionalism)
  • Work Orientation (Behaving with Integrity, Being Dependable, Honoring Commitments)





Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 


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