Location: Kempton Park
Job Posting Title: Branch Manager, Contract Logistics
Time Type: Full time

Minimum Requirements

• Grade 12
• Warehouse management and or Supply Chain diploma and or 5 years warehousing experience in warehouse management
• Advanced knowledge of WMS – Cargo-Write
• 3-year experience and effective working knowledge of a Warehouse Management System
• Advanced Microsoft office skills
• Five (5) years minimum Operations experience in industry

Job Related Requirements

• Excellent housekeeping, Experience in Retail Logistics sector; The following is COMPULSORY Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control, Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment, Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures, Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably, Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations, Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements, Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure, SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001, Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget, HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for this role

• Advanced planning abilities
• Sound decision maker
•  Assertive and sound negotiatons
•  Presentation skills
• High work rate and attend to detail
• Well-developed communication skills
• Must demonstrate initiative
• Required to be self-motivated, committed, and able to work under pressure
• Must be conscientious about meeting deadlines
• Well organized
•  Team Player
•  Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA
• Maintain Internal KPI’s
• Identify, drive and implement improvements in support of productivity & cost savings.
• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance
• 5 year experience in Warehouse Management Systems
• Ability to work extended hours when required
• Own vehicle and driver’s license
• Be prepared to travel and moved around
• Advanced planning abilities
• High work rate and attention to detail
• Well-developed communication skills
• Environment and Facility compliance / risk mitigation
• Manage Staff (Direct reports) in line with BCEA and LRA
• Executing Staff performance review’s
• Client and business report are communicated on time
• Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation
• Daily monitoring of departmental performance by achieving all daily KPi’s
• Creation and maintenance of repeatable & reliable processes activities according to quality policy
• Ensuring collaborative staff engagement at all levels
• Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication
• Ensuring all OH&SA regulations are complied with within area of responsibility
• Improve productivity & efficiency on monthly basis
• Current & Future State planning of Staff development and succession planning for direct reports
• Management of QMS according to company policies and procedures
• Evaluations of process performance on a monthly basis with focus on process activity enhancements
• Continuous improvement plan by determining location activity footprints and overall maximization of storage space
• Liaising & communication to key stakeholders

Duties and Responsibilites

• Maintain discipline and measure staff performance.
• Maintain equipment and facility
• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes
• Actively managing daily operational performance to consistently achieve performance metric targets
• Ensure employee development plans are in place and achieved as per plan.
• Ensure the adherence to health, safety, and environmental requirements.
• Assisted client with customized solutions & improvement within existing and additional scope.
• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
• Create and maintain various reports in line with KPI and contractual obligations.
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Communicate with clients with regards to supply at all times
• Supplier relationship building
• Daily, weekly & monthly inbound and outbound meetings with client
• Control the risks associated with VAS activities
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortageEnsure Material Master and bin master is maintained, updated and actioned as r
• equired
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc
• Ensure inventory processes are followed in operations and admin
• Manage facility maintenance and cleaning

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.