Location: Kempton Park
Job Posting Title: Supervisor
Time Type: Full Time

Minimum Requirements

Grade 12

Tertiary Qualification Advantageous

4 years minimum relevant experience in supply chain warehousing

Good knowledge of WMS systems

Excel (Intermediate)

Job Related Requirements

Min 4 years’ relevant experience in a warehouse environment
•Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows.
•Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
•Ability to work extended hours / after hours
•Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
•HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes

Added Advantages for the role

• FMCG / Pharma experience & understanding
• Effective leadership skills
• Deadline Driven
• Self-Motivator
• Ability to work under pressure
• Strong attention to detail
• Min 2 years relevant hands on experience in GDP / GWP requirements to meet compliant levels of process control, documentation, training, pest control, dust control and excellent housekeeping.

Main purpose of the role

This job requires the oversight, execution and quality maintenance of all key warehouse operational processes, including stock integrity maintenance and outbound.

Duties and Responsibilities

▪Manage subordinates' actions and productivity to ensure consistent execution of their duties to required standard.
▪Report any Non-Conformances (NC's) and operational incidents to the Operations Manager.
▪Ensure daily and weekly housekeeping tasks and reports are completed by subordinates.
▪Ensure all operational KPl's are maintained to required standards.
▪Through maintenance of the KPl's, ensure the SLA between service provider and client is consistently adhered to.
▪Through accurate, in full and on-time CAPA process and incident investigation address KPI failures.
▪Identify and implement continuous improvement in area of operations / influence.
▪Assist Operations Manager in matters pertaining to the daily running and upkeep of the operation.
▪Implement and track training and multi-skilling of subordinates with assistance of Operations Manager.
▪Practice, adhere to and enforce HSE (Health, Safety and Environment) and QMS (Quality
▪Management System) standards and policies as per defined DSV requirements in this regard.
▪Ensure operational processes and/or work instructions are always up to date, and that sub ordinates always adhere to them.
▪Communicate relevant information to subordinate's as needed.
▪Ensure daily bin maintenance and cycle counting is executed as per operational requirements.
▪Ensure wall to wall stock take is executed to agreed standards as and when required by the company.
▪Provide inputs as required for operational reporting.
▪Compile and submit operational reporting as required.
▪Communicate with client in a timeous and professional written and verbal manner pertaining to operational queries and reporting.
▪Ensure facility and all equipment is used in correct manner by staff, and take action against subordinates that neglect or abuse facility or equipment.
▪Ensure Site Rules are followed by all parties on site, and report any non-conformance to site management immediately.
▪Attend management meetings and share relevant feedback with subordinates
SUPERVISORY RESPONSIBILITIES
▪Ensure subordinates have clear roles and responsibilities and carry out these responsibilities as per defined Standard Operating Processes and/or Work Instructions.
▪Ensure subordinates receive alt required compulsory and operational training as and when required.
▪Address staff queries and concerns quickly (i.e. time and attendance, pay queries etc) and elevate to Operations Manager when necessary.
▪Monitor individual performance as per required standards and rectify non-performance and/or unacceptable behaviour as per DSV Code of Conduct through counselling, and when required, application of progressive disciplinary action.
▪Communicate company news to subordinates as and when required.
▪Lead subordinates in a consistent and fair manner to promote morale in the team.
▪Ensure DSV Job Clocking and Resource Planning Tool is maintained by subordinates, and audit system daily to ensure compliance
▪Perform duties in other departments when required by management due to operational demand

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.