FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Lancaster, Midpoint Dr 

Division: Solutions 
Job Posting Title: Senior Communication Professional, North America - 120506 
Time Type: Full Time

Position Summary

The Senior Communication Professional – North America, serves as the strategic communications leader for DSV Contract Logistics’ North American business, with end-to-end ownership of internal and executive communications and close partnership with Marketing on external strategies. This role is the primary communications architecture for North America: The Senior Communication leader will design and drive the channels, narratives, and executive content that connect leadership to employees and position DSV’s Contract Logistics business in the market. The Senior Communication leader will build the communications operating model for Contract Logistics North America, set standards for how the business speaks internally and externally, and serve as a trusted thought partner to the executive team on high-stakes employee initiatives, change communications, and leadership presence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English, or a related field is required.
• Minimum 7 years of progressive communications experience, with a minimum of 3 years in an internal communications, executive communications, or corporate communications capacity within a complex, matrixed organization.
• Demonstrated track record of owning end-to-end communications programs, producing executive-level content, and driving measurable employee engagement outcomes.
• Experience in a logistics, supply chain, transportation, or large multi-site operating environment is strongly preferred.

Language Skills 

• English (reading, writing, and verbal)

Mathematical Skills 

• Ability to interpret communications analytics, employee engagement data, and program metrics to draw conclusions and inform strategy; comfort with basic quantitative reporting.

Other Skills 

• Exceptional written and verbal communication skills, including the ability to write clearly for a wide range of audiences — from frontline employees to the C-suite — and to adapt tone, register, and format accordingly.
• Demonstrated ability to balance strategic communications planning with hands-on content production; equally comfortable setting the agenda and writing the copy.
• Strong executive presence and advisory instincts; able to counsel senior leaders on communications strategy, push back constructively when needed, and build trusted relationships at the VP and C-level.
• Sound editorial judgment; able to identify the right message, moment, and medium for sensitive or complex communications without over-engineering or under-preparing.
• Ability to influence and build trust across multiple levels and functions in a complex, matrixed global organization, including Marketing, P+O, Legal, and Operations.
• Comfortable operating in a fast-moving, high-ambiguity environment; able to prioritize competing demands, manage multiple workstreams simultaneously, and deliver under deadline pressure.
• Sound judgment regarding sensitive communications, including the ability to assess risk, protect confidentiality, and navigate politically complex internal situations with discretion.
• Strong project management instincts; able to plan, sequence, and execute multi-stakeholder communications programs with precision and accountability.

PREFERRED QUALIFICATIONS

Education and/or Experience

• Master’s degree in Communications, Public Relations, Organizational Communication, or a related field preferred.
• Experience working within third-party logistics, supply chain, transportation, or a similarly complex, multi-site operating environment is strongly preferred.
• Prior experience supporting post-merger integration communications or large-scale organizational change programs.
• Experience serving as a communications business partner to a senior executive or leadership team, with demonstrated ability to shape voice, narrative, and presence at the organizational level.

Certificates, Licenses, Registrations or Professional Designations

• Accreditation in Business Communication, Public Relations (e.g., APR), or Internal Communications (e.g., IABC or PRSA certification) is a plus.
• Active portfolio of executive communications, internal communications campaigns, or published corporate content is strongly encouraged as part of the application.

Physical Demands: 

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $120,000.00 – $150,000.00 Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.