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Director of Engineering


Job Req Number:  [[31746]] 



Flexible Location:  Main US Campus Locations (Atlanta, GA; Dallas, TX; Aurora, IL; Port Reading, NJ;  Fontana, CA)


The Manager of Engineering is responsible for managing, coaching, tracking, reporting and leading a highly skilled team responsible for designing and implementing common Solutions processes related to driving continuous performance improvement across all Solution’s facilities within geographic area of responsibility.  This includes implementation of current business projects required to expand business or correct current issues with poorly performing operations. 

This manager is responsible for maintaining department budgets, financial and engineering metrics that will meet or exceed performance goals.  In addition, this position is also responsible to direct, develop and mentor the team to build engineering competency and grow talent.  This person will have responsibility to support operations in order to meet budgeted operating profits and cost reduction objectives.






  • Keep informed of best in class tools and techniques needed for solution design
  • Track all projects and provide communication and guidance to senior management team
  • Determine and enlist resources required to support targeted changes in support of CI project including Engineering, WMS Engineering, Operations, Human Resources, Quality, Etc.
  • Analyze workflow including inbound, put away, replenishment, picking, packing, shipping and VAS processes to ensure accuracy and ability to execute
  • Ensures all distribution system functionality is configured to optimize performance (e.g., WMS, LMS)
  • Analyzes contractual commitments, customer specifications, design changes and other data to develop improved solutions for operation
  • Performs special research or technical studies critical to logistic support functions
  • Performs cost/benefit tradeoff analysis and develop ROI business cases for recommended projects involving process, system, or technology change
  • Develops logistics engineering strategies with the senior management team
  • Participation in “Advance Quality Planning” sessions with new clients validating requirements and processes




• Document and communicate common processes for all distribution functions within scope of responsibility
• Review data and summarize expectations to address gaps in operation
• Identify areas for improvement based on analysis of data and observations



• Communicate opportunities for improvement
• Help determine key metrics and provide recommendations to guide management 
• Assist with developing/presenting training materials and classes for distribution processes



• Bring cross-functional teams together to collaborate on projects
• Support the labor management program, including methods and procedures, engineered labor standards,

• Ensure alignment among all operations’ policies, procedures and ongoing improvement projects


LEAN Operations:


• Educate team in LEAN expanding knowledge base to support and develop a sustainable CI culture
• Facilitate use of LEAN methodology in collaboration with our global team and recommend solutions
• Deploy statistical tools such as Pareto Charts, Histograms and Cause & Effect Diagrams

• Leverage Value Stream Map or Flow Diagram of process to identify critical to quality points

• Use of Failure Mode and Effects Analysis (FMEA) of the process being evaluated to quantify impact
• Maintain SME in proven industry methods and tools such as Six Sigma DMAIC, value-stream mapping, and 5S
• Work with leadership to drive continual improvement programs, Kaizen events, and workshops
• Set the standard for innovation within strategic and operational problem solving
• Apply traditional manufacturing based concepts to a variety of material handling environments
• Ensure that all projects include a sustainability component and drive adherence within the organization

• Lead all LEAN efforts in an organized manner with steering team deployment and roadmap/critical path development
• Illustrate continual improvement successes in a case study before & after format that quantifies value


Project Management:

• Assist with developing and rolling out growth strategies and projects
• Determine feasibility of projects factoring costs, available space, schedule limitations, company goals, technical requirements and economic factors
• Develop and implement project activities plans and timelines, coordinate subcontractors, facility management and field service personnel, and resolve problems in area of logistics to ensure meeting of contractual commitments




  • Drive standard approach for North America – coordinating with Canadian counterpart on deployment
  • Performs other duties as required
  • Backup to Head of Engineering as needed
  • Conduct performance reviews of direct reports and manage Company HR Systems requirement
  • Develop yearly budgets for department
  • Compliance to the Internal Labor Regulations and to the Human Resources Procedures.
  • Compliance to Security, Safety and Hygiene Measures & Procedures.





  • Manage 5-7 engineers across US regions





Education and/or Experience


  • Bachelor Degree in Industrial Engineering required or equivalent combination of education and work experience.
  • Minimum 3-5 years’ experience in a supply chain (warehouse/4walls) environment
  • Prior leadership positions directing Logistics Engineers in 3PL/supply chain environment




  • Advanced knowledge of statistics
  • Proficiency in MS Office Applications with advanced knowledge of Excel, Access and Power BI
  • Insight into a Warehouse Management Systems allowing for understanding of system capabilities
  • AutoCAD
  • Lean methodologies
  • Six Sigma tools
  • Knowledge of various storage methodologies as well as material handling equipment
  • Storage and process design

Other Desired Skills:

  • E-commerce experience including starting up small to large volume solutions
  • Experience in multiple warehouse automation applications (Pick to Light, Automated Sortation, Voice Pick, conveyor design, etc.)
  • Experience in LMS implementation and/or steady state execution
  • Strong organizational skills and the ability to handle multiple responsibilities simultaneously


General Qualities

  • Communication – written/verbal
  • Responsible
  • Proactive
  • Customer Service driven attitude
  • Work team oriented
  • Logistics knowledge
  • Analytical skills


Working Conditions


  • Based on the nature of DSV Business, position may perform the assigned activities inside any DSV sites and change shifts as needed.
  • Willing to travel




While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.


The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

DSV – Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career. Read more at www.dsv.com   


Nearest Major Market: Atlanta