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Quality Assurance Manager

Quality

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

*Postion can be located in Dallas, Chicago or Lawrenceville, GA

 

SUMMARY

The Quality Assurance Manager will provide direct process and quality support to existing and new client implementations.  This includes the implementation of the North America Quality Management System documentation and components.  Primary focus is documenting detailed operational procedures, training.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Implement the DSV North America Quality Management System documentation and components to support existing clients and new client implementation throughout North America.  
  • Develop and document operational processes and procedures for existing and new clients. This entails both company and client-controlled systems.
  • Create appropriate training modules and aids to facilitate the training of associates on documented processes.
  • Lead and conduct training on selected procedures and processes for management and associates supporting site implementations
  • Coordinate with site quality representatives to close gaps to improve performance
  • Assist with site assessments when needed
  • Complete assigned special projects when assigned

MINIMUM REQUIRED QUALIFICATIONS

Experience:  5 years’ experience in warehousing operations

Quality Related:  Understanding of basic quality principles, documenting processes, work instructions

Computer Skills: Proficient with Microsoft Office applications; Excel, Word, Power Point and Visio

Language Skills: English (reading, writing, verbal), interpersonal communication, problem-solving and presentation skills

Documentation:  Developing documentation that is readable and understandable

 

OPTIONAL QUALIFICIATIONS FOR CONSIDERATION

Education: Bachelor’s Degree

Quality Related Standards & Regulations: ISO Familiarity, FDA, Good Manufacturing Practices, Medical and Medical Devices, Cosmetics, Pharmaceuticals

 

Other Skills for Consideration:

  • Leadership, planning and organizing skills
  • Strong interpersonal skills that promote team building
  • Ability to work in a multi-tasked, fast-paced environment
  • Proficient with process flow mapping
  • Experience with Warehouse Management Systems (WMS)
  • Experience with auditing operations based on established Quality System

 

PHYSICAL DEMANDS

The employee will use computers and smart phones to communicate. Specific vision requirements of this job include close vision and distance vision related to computers.  Must be able to work flexible hours and/or travel, sometimes on short notice, possibly more than 50% or more travel. Travel mode is typically by air and/or automobile.

 

WORK ENVIRONMENT

Must be able to work remotely and/or in an office environment. While performing the duties of this job, the employee may be exposed to consumer products, noise within warehouses that could cause minor harm. However, local safety measures will prevent any harm.  

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.  If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

 

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Nearest Major Market: Atlanta

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