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Vice President, E-Commerce Strategy & Operations**


DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA - Lawrenceville, Laval Blvd 

Division: Solutions 
Job Posting Title: Vice President, E-Commerce Strategy & Operations** - 55803 
Time Type: Full Time


DSV is growing rapidly, and we are scaling our E-Commerce team to meet the growing demands of our business. The Vice President of E-Commerce Strategy & Operations serves as a strategic business partner within the Executive Team as the E-Commerce Product development leader.  Responsible for supporting E-Commerce operations and driving the development of the E-Commerce Vertical. Responsible for supporting DSV Solutions strategy including growth and transformational initiatives.   Develops E-Commerce strategies to align with DSV’s enterprise, sales and financial targets.



  • End-to-end perspective; leading the design and execution of DSV’s  E-Commerce strategy, development of DSV’s  E-Commerce roadmap through a full lifecycle implementation program; emphasis for this role is the overall strategy development and the operational model to support the E-Commerce channel
  • Ensures operational excellence with the green field and brown field implementation of E-Commerce solutions within and across our core services. 
  • Ensures operational excellence through standardization of existing practices, risk assessment and review of key metrics.
  • Drive weekly cross-functional team meetings to provide project updates alongside key sales & marketing metrics.
  • Regularly communicate with the Executive Team to discuss strengths, opportunities, and emerging trends in business.
  • Monitor the success and measure the results of the team's efforts including tracking sales and revenue, monitoring E-Commerce lines, sales performance, and ensuring online products and campaigns are highly searchable and converting.
  • Create and deploy sales & marketing plans, informed by data, to support overall revenue-driving E-Commerce e strategies.Plans 
  • Plans and budget regional financial targets.  Responsible for ensuring results are achieved against targets.   
  • Contributes as a key member to our sales and solutions team in winning key strategic accounts.
  • Develops and implements an operations strategy tailored to our client that identifies opportunities to improve cost control, EBIT improvement and will lead to organic growth.
  • Strong critical thinking, presentation, written and verbal communication skills; strong ability to review, edit and create business development and project related artifacts.
  • Travel may be up to 35%, as needed for business



Education and/or Experience

  • Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
  • Minimum of 10 years logistics operations management experience with big box", E-Commerce or specialty retailers and at least 5 years’ E-Commerce experience



  • Experience with E-Commerce platforms
  • Strong proficiency in MS Office applications is needed.
  • Working knowledge of industry WMS


Language Skills

  • English (reading, writing, and verbal)


Mathematical Skills

  • Intermediate mathematical, accounting, and financial skills


Other Skills

  • Excellent verbal, written and visual/presentation communication skills.
  • Results-oriented and able to work and meet timelines.
  • Ability to work well under pressure and multi-task. Demonstrated ability to work in a complex matrix environment across multiple levels within the organization. 
  • Ability to motivate and inspire others to achieve.
  • Ability to question and challenge existing ways of thinking.
  • Experience in a “client-centric" environment with accountability for both operations metrics and client relations.
  • Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems.
  • Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances
  • Has led high-performing teams. Can recruit, develop and motivate superior talent
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required



Education and/or Experience

  • Bachelor’s degree preferred.
  • Third-party logistics experience is preferred but not required.
  • Involvement in relevant professional organizations is desirable



While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.    Specific vision requirements of this job include close vision and distance vision. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.  Travel may be required for this role domestically.



The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.




Nearest Major Market: Atlanta

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