Job Req Number:  93637
Time Type: Full Time

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As a WorkForce Senior IT Specialist you will work together with stakeholders at various levels and across the global DSV organization. You will experience a great degree of independence in a flexible and dynamic environment and the role will offer great exposure to DSV globally and within Global HR.

Would you like to help us set the scene for DSV’s WorkForce Management solution in close collaboration with our stakeholders?

You have experience with implementing WorkForce Software integrating to SAP SuccessFactors?

You want to help DSV - world leading logistics company into a new era with WorkForce Management?

Then join us to make your mark on our growth journey!

As a member of the Global IT team your major responsibilities will be:
•    Support the implementation of our new Work Force Management (WFM) solution by ensuring adherence to a global template and IT governance, managing and facilitating testing 
•    Supporting the rollout and maintenance of multiple integrations, ensuring data integrity, testing of changes and processes 
•    Support the application and troubleshoot and resolve technical issues related to the system
•    Monitor, maintain, and optimize the WorkForce software
•    Collaborate with vendors and internal stakeholders on updates and configurations
•    Implement new features and improvements
•    Ensure compliance with IT security standards and best practices

Required Skills:
•    Problem Solving: Efficiently identifies and resolves problems
•    Planning/Organizing: Prioritizes and plans work activities, possesses strong organizational skills
•    Quality Control: A strong attention to detail in reporting processes is critical in this role 
•    Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect, follows through on commitments
•    Adaptability: Adapts to changes in the work environment, manages competing demands, and can cope with frequent changes, delays, or unexpected events
•    Initiative: Asks for and offers help when needed; is results driven
•    Confidentiality: Ability to maintain the highest level of discretion and confidentiality
•    Collaboration: Ability to influence, motivate, and collaborate with others
•    Strong technical skills in IT operations and system administration
 
Education and Experience:

•    Proficient Level of English (spoken & written)
•    Familiarity with or background within Workforce Management - required                 
•    Obtain or maintain certification in WorkForce Software product suite applications required to perform the role
•    Knowledge of working with time registration Clocks and policy editor or similar end user device
•    2-4 Years experience in software implementations
•    Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
•    Knowledgeable of and understand common implementation principles and lifecycle
•    Demonstrates technical aptitude to learn quickly and adapts to new circumstances
•    Experience in implementing or training on a packaged software system or highly complex internally developed application
•    Logical and technical mindset that can analyze problems and identify root causes
•    Awareness of HCM applications and business processes
•    Experience providing application support for complex software systems
•    Advanced skills in MS Excel

What we offer: 

• Permanent contract (with basic salary in 14 installments per year) 
• Private medical care  
• English courses - financial or co-financed by company 
• Food allowance (EUR 9.60, per working day) 
• Work schedule 35h/week 
• Hybrid and flexible work (3 days in a week at the office) 
• Comprehensive onboarding program 
• Buddy 
• Good access to public transports - your job location will be Portugal (Lisboa Saldanha) and you will be part of DSV Global HR with peers working in remote teams across the globe

DSV - Transporte Global e Logística 

A DSV é um local de trabalho dinâmico que promove a inclusão e a diversidade. Conduzimos os nossos negócios com integridade, respeitando as diferentes culturas, dignidade e os direitos dos indivíduos. Ao ingressar na DSV, você estará a trabalhar para uma das empresas com melhor desempenho no setor de transporte e logística. Você irá juntar-se a uma equipe talentosa com aproximadamente 75.000 colaboradores em mais de 80 países, trabalhando com paixão para oferecer ótimas experiências aos clientes e serviços de alta qualidade. A DSV aspira liderar o caminho para um futuro mais sustentável para nossa indústria e está comprometida em negociar respeitando os termos da natureza.

Promovemos a colaboração e transparência e esforçamo-nos para atrair, motivar e reter pessoas talentosas numa cultura de respeito. Se você é motivado, talentoso e deseja fazer parte de uma organização progressiva e versátil, apoiá-lo-emos nas suas necessidades para alcançar o seu potencial e avançar na sua carreira.

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