Job Req Number:  109776
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Air & Sea  is seeking to hire a skilled and passionate Freight Forwarder, Import Sea in Melbourne.

This entry-level position supports the Import Sea team by managing day to day administrative tasks that are essential to efficient import operations. The role focuses on overseeing the shared Import mailbox, assisting in chasing Delivery Orders, and liaising with carriers, depots, and origin offices. This position is designed as a development pathway into a full Import Sea Transport Operator role. The successful candidate will progressively gain exposure to core operational tasks such as file management, transport coordination, milestone updates, and customer communication, under the guidance of senior operators.

Your typical day at DSV:

• Manage the shared Import mailbox by actioning, flagging, or escalating emails promptly.
• Support the team by following up on Delivery Orders with carriers, depots, and consolidators.
• Liaise with carriers, shipping lines, and origin offices to obtain missing documents or shipment details.
• File and organise key commercial documents such as HBL/MBL, invoices, packing lists, DOs, and release confirmations.
• Update basic shipment data in the system under supervision and assist with transport bookings, DO processing, timeslot requests, and POD capture.
• Help prepare pre-alerts, customer notifications, and support exception handling while learning internal QA and continuous improvement processes.

About you:

• Strong organisational skills and ability to manage a shared mailbox effectively.
• Good written communication and professional email etiquette. 
• A proactive mindset with confidence in following up with carriers and origin partners.
• High attention to detail and willingness to learn freight forwarding systems and processes.
• Ability to work in a fast-paced team environment and escalate issues when needed.
• Interest in developing into a full Import Sea Transport Operator.

Why DSV?

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visit dsv.com and follow us on LinkedIn and Facebook.