DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Miami, 12430 NW 25th St 

Division: Air & Sea 
Job Posting Title: Intern, IT North America 
Time Type: Full Time

To strengthen our team on the Regional IT Services, we are looking for a motivated individual in an Intern capacity in order to support our current team in Miami, FL. We are handling the DSV enviornment which currently spans +70 countries and +700 sites. We work with primarily Citrix Enviornment, Dell, Lexmark and Cisco equipment and solutions. We offer you a possession within RITS (Regional IT Support) whereby you get to learn various basic IT tasks, while helping support a large office and warehouse environment .

Position Tasks and Responsibilities

Computer Operation (implementing and maintaining)
- Overall knowledge of Microsoft Office Suite
- Basic Undertanding of Citrix
- Basic troubleshooting skills of print related issues
- Drive and Printer Mapping
- Basic understanding of Network Topology 
- Network services and name resolution, TCP/IP and routing
- Managing individual ticket reporting tool

Knowledge of Microsoft Active Directory user and computer management tools.
Participating in business projects – end user moves
Must be able to work with users face to face and remotely and have good communication skills.
Upgrading/Migrating local offices
Troubleshoot both local and remote End user and printing issues.
Support multiple buildings in the State

Corporate Tasks and Responsibilities

Creating positive external and internal image, including taking care of self- appearance and  workplace
Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company 
Professional skills development by participation in training and constant self-education 
Knowledge of goals of quality, environment protection, safety and working in accordance with the policy of the company 
Compliance with commercial and business  

Evaluation Criteria

Team spirit - cooperation
Selfmotivating and independant
Communication skills
Organizational awareness

Competences Catalogue

Analytical thinking
Structured
User Friendly
Committed and responsible

Education and Experience

Core IT competencies or Certifications

Min. 3 years of Experience from Enterprise environment
Good business understanding

Qualifications

Good knowledge within Citrix, Microsoft office suite, MCSE or equivalent, LAN, WAN, CISCO VOIP a plus. 

Preferred Qualifications

Enjoy challenges and like to take on responsibilities.
Be structured in your daily work and are used to working with multiple tasks
Have analytical skills and you believe that success is achieved trough a dedicated and competent interaction with others. 
As your road to success is also interaction with the organisation it is vital that you are service minded.
Open minded to changes and variance in the daily work
Desire to develop and maintain best practise documentation at a high level
Ambitious

For this position, the expected base pay range is $20.00 – $25.00 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.