POSITION SUMMARY  

The Training position reports to the Human Resources Manager or Training Manager on site. He/she is responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, logistics procedures, safety/HR, and work instructions. 

To assist in the development of solutions that meet clients’ expectations. To develop and conduct competency training that is role-specific in the areas of systems, and leadership development and to provide ongoing support to employees in these areas. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Orientation of new Associates and re-fresher training for current associates for site policies  
• Develop self and always maintain knowledge in relevant fields  
• Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time  
• Facilitate shift training on operations, quality, standard updates, and procedure updates.  
• Implement OJT training programs, as required, to improve site performance  
• Conduct and supervise training and development programs for employees  
• Plan and deliver OJT training courses and programs necessary to meet training need  
• Ensure all training information is entered into the data base.  
• Ensure site quality & training programs meet all regulatory, DSV and client requirements  
• Ensure site programs are audit ready to meet ISO(client) & 5-Star(DSV) requirements 
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training  
• Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development  
• If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment. A copy of all this information should be kept  in their training file  
• Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals  
• Answer (or find the answer) to any questions associates may have  
• Work closely with Management team and the operations department to help insure that the business/operational needs are being met  
• Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates  
• Ensure all staffing changes are accurately reflected in the database and in the training files. All Associates no longer with the company should have their files pulled and placed with HR file to be retained based on retention timeline  
• Make and maintain supply of forms, orientation packets, and safety packets  
• Ensure all information is communicated with your manager • Special requirements (OT, vision, strength, etc.).  Need to be flexible with scheduling, could be required to change days and hours of work for training purposes  
• You will also be required to complete any tasks that are assigned by any member of the Management Team 

Other Duties 

• Work overtime as dictated by business whether mandatory or voluntary. 

Minimum Required Qualifications 

• Must be able to work in unregulated temperatures within the warehouse during the warmer and              colder months can range from mild to moderate. 

SKILLS & ABILITIES  

Education & Experience 

• High School diploma or equivalent 

• 2 years’ experience working in warehousing and/or logistics preferred 

• 1-year clerical experience 

Computer Skills  

• Proficient in MS office applications  

Certificates & Licenses:   

• N/A 

Language Skills 

• English (reading, writing, verbal) 

• Bilingual a plus 

Mathematical Skills  

• Intermediate mathematical skills  

Other Skills  

• Effective communication skills (all modes) requiring the ability to communicate to various levels of management to entry level team members  

• Excellent organizational skills 

• Have experience in developing and implementing training programs. 

• Knowledge of inventory management procedures and warehousing terminology and best practices. 

• Positive and professional attitude. 

• Completes work with limited degree of supervisor