Job Req Number:  129810
Time Type: Full Time

Position: Business Support Assistant – HUB Export

Surname / Name:

Department / Location: MNL GBS - Business Support Services

Substitute:

Line Reporting: Business Support Services Team Leader

Hiring Date:

Purpose of the role New role Last revision date: 08.17.2026

The Hub Export Operations Support Assistant is responsible for managing end-to-end Gateway export consolidation

and co-load operations for LCL shipments. The role ensures efficient planning, booking, consolidation, documentation,

compliance, billing, and shipment closure activities while maintaining service excellence, operational accuracy,

regulatory compliance, and financial integrity. The position acts as the central coordination point between origin

offices, destination offices, carriers, co-loaders, warehouses, and internal stakeholders to ensure timely cargo

movement and complete shipment visibility

Key Tasks & Deliverables

Consolidation Planning and Shipment Management

· Create, maintain, and manage export consolidation files in the country nominated system

· Plan and monitor consolidation schedules, cut-offs, and vessel departures.

· Link shipments to consolidations and ensure optimal consolidation utilization.

· Coordinate transshipment cargo movements through the Singapore Gateway.

· Monitor shipment milestones, cargo readiness, and operational timelines.

Carrier and Co-loader Coordination

· Source and select approved carriers and nominated co-loaders based on service requirements and

commercial agreements.

· Arrange and manage carrier and co-loader bookings.

· Monitor booking confirmations and update operational systems.

· Manage vessel schedules, carrier changes, delays, re-bookings, and sailing updates.

· Maintain strong working relationships with carriers, co-loaders, and service providers.

Documentation Management

· Prepare and validate shipping instructions, booking requests, and transport documentation.

· Review and maintain Master Bills of Lading (MBL), House Bills of Lading (HBL), Delivery Orders, and

booking confirmations.

· Verify shipment information including cargo details, HS codes, weights, measurements, and freight

terms.

· Ensure complete and accurate document filing in the system.

· Manage document revisions, vessel change notices, and delay notifications.

Regulatory and Compliance Activities

· Coordinate and process ICS2 filing requirements for EU-bound shipments.

· Support E-Manifest filing requirements for Canada-bound shipments.

· Ensure compliance with international shipping regulations, customs requirements, and company standards. · Verify shipment and documentation accuracy to minimize compliance risks. Operational Coordination and Customer Service · Liaise with origin and destination offices regarding shipment planning and execution. · Coordinate with warehouses, CFS facilities, trucking providers, carriers, and co-loaders. · Ensure timely communication of shipment status, delays, vessel changes, and exceptions. · Resolve operational issues and provide timely solutions to stakeholders. Billing and Financial Management · Validate supplier invoices against approved tariffs, rate sheets, and service agreements. · Process accruals, costs, and revenue transactions in the system. · Prepare and manage gateway billing and invoicing activities. · Handle invoice discrepancies, claims, credits, and dispute resolution. · Support month-end activities and ensure timely financial closure of shipments and consolidations. System and Data Management · Maintain accurate operational data and shipment records in the system · Ensure shipment visibility and real-time status updates. · Upload and maintain all required operational and financial documents. · Support reporting requirements and data quality initiatives. Key Deliverables · Timely creation and management of export consolidation and co-load files. · Accurate and on-time carrier and co-loader bookings. · Compliance with operational cut-offs, sailing schedules, and regulatory requirements. · Complete and accurate shipment documentation and shipping instructions. · Timely processing of ICS2, E-Manifest, and other compliance-related activities. · Accurate costing, accruals, billing, and revenue recognition. · Effective management of shipment exceptions, vessel changes, and delays. · Maintenance of high-quality data and document records. · Successful closure of shipment and consolidation files within established timelines. · Strong service delivery and stakeholder satisfaction

Education and Skills

· Bachelor's degree in Logistics, Supply Chain Management, or related field.

· Relevant experience in Freight Forwarding, Sea Freight Operations, Import and Export Operations,

or Gateway Logistics is preferred

· Experience in transport management systems like Tango and CargoWise One (CW1) is an advantage

/ not required

· Knowledge of shipping documentation including HBL, MBL, shipping instructions, and delivery

orders.

· Understanding of international shipping regulations, customs requirements, ICS2, and E-Manifest

procedures. · Knowledge of freight costing, accruals, invoicing, and revenue processes. · Communicates effectively (verbal and written) · Good analytical skill with high attention to detail. · Can prioritize and manage multiple tasks. · MS Excel Skills · Logistics background is a plus. · Good coordination skills and task/process oriented · Flexible and ability to work with minimal supervision

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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