Job Req Number:  89015
Time Type: Full Time

Purpose of the position

The Group Process Owner, MDM is responsible for setting up rules and governance structure across the MDM department, inclduing all sub departments. MDM GPO is also responsible for supporting all other sub departments, as requested by upper management. 

Key Tasks

Main responsibilities:

•    Project management:

• Manage MDM roadmap, intakes and budget - including prioritization with various involved stakeholders including senior management 
• Drive delivery of assigned projects from initiation to closure
• Manage all tasks / work packages in the project to ensure they’re completed without any delays and within budget
• Support and manage project team members depending on the project 
• Manage lessons learnt and implement best practices 
• Assess current department potential / opportunities to identify gaps to achieve ambitions / long term goals 

•    Communication / change management: 

• Manage MDM communication plan and strategies
• Define, steer and implement communication & change strategies  
• Identify key stakeholders, ensure their engagement and work in close collaboration with them. Proactively manage as needed, including senior management

•    Risk management:

• Plan, manage, deploy, mitigate risks and follow-up on assigned projects. Manage department risk logs

•    Reporting: 

• Verification & control of KPIs, then reporting them in a professional manner
• Timely and high-quality preparation of instructions/maps/checklists/overviews/reports about the implemented processes and project progress (according to MDM standards and policies)

General responsibilities (within or outside of a project setting):

• Documentation management 
• Data Quality Monitoring & Maintenance / Visibility / Reporting 
• Education and training 
• Continuous improvements including audits 
• Expertise support of other colleagues in the team 
• Professional skills development by participation in training and self-education
• Stakeholder management, communication, cross functional collaboration with stakeholders such as ISSC, GPO/S, IT, BI, other sub departmental stakeholders etc
• Ad-hoc requests from upper management 

Decision Making Authority
Some, other decisions are jointly made with MDM Management

Function / Market & Industry Knowledge / Business Acumen / Process working

Functional Knowledge

• Must have project management experience e.g. planning, prioritization, risk / issue / stakeholder management. Experience with global rollouts, consultancy background is preferred 
• Must have experience mapping and improving processes utilizing various methodologies. Experience in audits / compliance preferred 
• Experience in data management and governance 
• Experience utilizing Lean and Six Sigma for continuous improvement, root cause analysis

Skills & Competencies
Competencies - Soft skills

• Ability to influence and convince others in a collaborative way that results in agreement 
• Ability to clearly and concisely present both written and oral information
• Willingness to challenge the status quo and to drive innovation and change 
• Planning skills - ability to translate strategy to operational planning and produce concrete results

Competencies - Business

• Strong decision-making capabilities and high accountability
• Strong problem-solving skills
• Capable of making informed judgements and generate pragmatic solutions

Competencies - Personal

• Strong attention to detail and accuracy 
• Strong commitment to meeting deadlines and a team oriented mindset 
• Ability to work with different cultures and to manage cross functional interfaces
• High commitment / accountability and positive attitude in the face of setbacks and obstacles
• Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
• Be authentic, approachable, open, firm, honest and a good team player

Educational background / Work experience

• Must have experience with project management - PMP or prince2 preferred 
• Must have experience with process management - mapping, descriptions, improvement
• Experience working abroad and within corporate environment required
• University degree or equivalent 
• Experience utilizing Lean and Six Sigma for continuous improvement, root cause analysis 

Language skills

• English fluent

Computer Literacy

• Required - Microsoft Office especially Visio, Excel and Powerpoint. MS Project is an advantage 
• In addition, experience with PBI, Jira, SharePoint is an advantage

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.