Job Req Number: 114457
Time Type: Full Time
Job Responsibilities
- Prepare accurate, competitive, and timely customer quotations for Air & Sea freight services in coordination with operations and pricing teams
- Conduct telemarketing activities to support sales initiatives, follow up on leads, promote services, and maintain strong customer engagement
- Manage and analyze customer account data to identify trends, performance gaps, and revenue opportunities
- Support Account Managers and Sales Teams with commercial analysis, cost breakdowns, and rate comparisons
- Maintain and update customer records, pricing files, and quotation trackers
- Develop and deliver reports, summaries, and presentations using Microsoft Excel and PowerPoint for internal and external stakeholders
- Ensure compliance with company pricing guidelines, service standards, and commercial policies
- Act as a liaison between customers, sales, and operations to ensure smooth execution of agreed services
- Continuously improve processes related to quoting, reporting, and customer communication
Qualifications:
- Bachelor’s degree in Business, Logistics, Supply Chain, Finance, or a related field
- Minimum 1-3 years of experience in account analysis, sales support, or commercial roles within freight forwarding or logistics
- Experience in Air & Sea freight operations or commercial pricing is strongly preferred
- Strong analytical and numerical skills with high attention to detail
- Excellent Microsoft Office skills, particularly Excel (advanced formulas, pivot tables) and PowerPoint
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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Senior Account Analyst, Air & Sea