Efficient and effective management, organization, motivation and training of employees and supervision of the work in the Customer Reporting Team. 

Ensure that all processes / services within scope are performed with the highest possible (data) quality, correctness, efficiency and within the agreed timeframe.

Further, it is her / his responsibility to develop the awareness and encourage optimization, automation and efficient thinking in the employees performing the assigned tasks.

• Overall responsibility for team management
• Efficient Management of employees – including hiring, motivating, couching, training, employee development and overseeing, etc.
• Planning and coordination of tasks related to implementation of recruitment and efficient use of resources
• Development of reporting tools enabling to follow the efficient usage of available resources
• Focus on continuous improvement, automation, optimization and efficiency increase within the team
• Development of department products offer
• Making sure that the quality of service provided is always within the agreed limits
• Make sure that processes are executed according to procedures and requirements
• Report to stakeholders on regular and agreed times
• Establish and maintain good relationships with stakeholders
• Responsibility for financial result of the team
• Other tasks requested by the superior
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company.
• Behaviors and attitudes consistent with DSV values.
• Professional skills development by participation in training and constant self-education.