DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Romulus, Hildebrandt Rd 

Division: Air & Sea 
Job Posting Title: Supervisor, Warehouse 
Time Type: Full Time

The Warehouse Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting, and customer communication activities on a daily basis, including labor scheduling, space utilization, equipment, and manpower.  People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems. Under the direction of the Warehouse Manager, the Supervisor is responsible for supervising the receiving, warehousing, and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts staff meetings to review daily/weekly work activities, and plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. 
• Manages operations to meet prescribed productivity and service goals. 
• Complies with terms outlined in the site operating agreement with the client.
• Implements and reports ongoing cost savings measures. Provides ideas and suggestions for more efficient operations.
• Meets all client-specified KPI’s, and complies with Quality system requirements.
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.  Assesses priorities based on time sensitivity and available resources.  Assigns duties to appropriate warehouse staff.
• Reviews pending jobs or trends, plan for the reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Trains new staff in assigned duties, or delegates training responsibility to an experienced team member.  Assesses the progress of trainees, and adds additional duties as appropriate.
• Keeps informed of the quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Keeps Manager advised of progress or problems requiring attention on a daily basis.
• Assists in the physical operations as needed.
• Provides ongoing growth and development opportunities for team members
• Supports adherence to Standard Operating Procedures (SOPs).
• Supports and trains team members with adherence to SOPs (corporate and client)

Educational background / Work experience

• Three or more years’ experience in similar role

Skills & Competencies

Mathematical Skills

• Intermediate

Other Skills

• Results Oriented: The ideal candidate will be results-driven and must thrive in a fast-paced, dynamic environment. The candidate must possess a strong drive to meet and exceed goals and be willing to take ownership of problems and make sound decisions.

• Excellent interpersonal skills, the ability to work effectively with multiple, cross-functional stakeholders.

• Excellent communications skills: written, verbal, and presentation.

• Able to use excellent judgement and resolve issues quickly

• Strong knowledge of warehouse business processes

• Organized
• Ability to problem solve and make decisions
• Ability to work well in a diverse environment and culture
• Knowledge of TSA and Customs & Border Protection regulations
• Gateway and/or Airline ground handling experience a plus

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Strong ability to manage and lead people (recruitment, selection, training and development, coaching, performance management, and succession planning)

Preferred Qualifications

• Experience working in the freight forwarding industry a plus

Language skills

• English (reading, writing and verbal)

Computer Literacy

• Proficiency with Microsoft tools (Excel, Outlook, and Word)
• Knowledge of warehouse management systems a plus

Physical and/or Mental Requirements / Working Conditions

• Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually low to moderate.