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Key Account Manager

Account Management

Job Req Number:  54799 
Time Type: Full Time

Role:

Electrification and Mobility Competence Center (EMC2), Key Account Manager is a senior position based in Shanghai, that develops and maintains business for significant global mobility accounts. The primary focus of the role is on selling / improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients. This position is inside EMC2, which specializes in supporting electrified and future mobility clients.

 

 

Responsibilities:

  • Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities  
  • Managing named global automotive accounts, in accordance with agreed financial and performance targets based on DSV processes 
  • Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments 
  • Work closely with operations to deliver high level of service to customers Identify and develop relationships with key decision makers at all levels within an account 
  • Understand the customer’s buying process  
  • Understand the customer’s business (strategically, operationally, & financially) 
  • Work closely with customers to intimately understand their needs  
  • Work across all divisions within DSV to create custom solutions that deliver value to customers 
  • Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account 

 

Preferred Candidate shall: 

  • Have an advanced level of business acumen 
  • Possess strong creative problem solving and analytical skills 
  • Be a self-motivated team player 
  • Have good proficiency with the Microsoft suite of Office products 
  • Embrace their inner nerd and have a strong desire to learn new skills
  • Enjoy change and seek continuous improvement
  • Have excellent critical thinking skills and a high degree of emotional intelligence
  • Be knowledgeable about lithium batteries

 

Experience and Education: 

  • Have a proven track record of sales success within the automotive industry 
  • Bachelor's degree or equivalent work experience in logistics and supply chain management 
  • Minimum 5 years of Asia Pacific region experience in regional key account management 
  • Minimum 8 years of experience in the logistics and supply chain industry 
  • Have subject matter expert grade knowledge of the Automotive industry, including related topics such as electric vehicle charging, micro-mobility, and circular economy
  • Have subject matter expert grade knowledge of Lithium Battery Dangerous Goods shipping

 

Travel: 

  • Pre-pandemic travel levels ranged between 25% – 35% 
  • 80% of the travel is within the Asia Pacific region 
  • 20% of the travel is global in nature 

 

DSV – Global Transport and Logistics

 

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

 

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