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Job Req Number:  122667
Time Type: Full Time

General Responsibilities 主要工作职责

•    Strategically identify, develop, and expand new- and existing business within the large local controlled account segmentation. 
在大型本地客户中战略性地识别、开发和扩展新的和现有的业务。
•    Lead negotiations and close deals that align with the company’s strategic goals and growth objectives.
领导谈判并完成符合公司战略目标和增长目标的交易。
•    Monitor market trends and competitor activity to inform business strategies and maintain a competitive edge.
监控市场趋势和竞争对手活动,为业务战略提供信息并保持竞争优势。
•    Collaborate with senior management and cross-functional teams to align business development strategies aligned with the overall growth targets. 
与高级管理层和跨职能团队合作,使业务发展战略与总体增长目标保持一致。
•    Reach new- and existing business sales KPIs and develop a healthy pipeline to support. 
达成新业务和现有业务销售关键绩效指标并开发健康的支持渠道。

Detailed Responsibilities 具体工作职责

•    Business development and growth: Identify potential large accounts and develop strategic approaches for gaining new business and to secure a long-term engagement. 
业务发展和增长:确定潜在的大客户并制定战略方法以获得新业务并确保长期合作。
•    Customize business proposals and solutions to meet the specific logistics needs and requirements from new- and existing accounts. 
定制业务提案和解决方案,以满足新客户和现有客户的特定物流需求和要求。
•    Relationship management: Establish and maintain strong relationships with key stakeholders with account portfolio. 
关系管理:与客户组合的主要利益相关者建立并维持牢固的关系。
•    Serve as the lead point of contact for all strategic matters relating to the account to ensure high levels of customer satisfaction and loyalty.
担任与客户相关的所有战略事务的主要联系人,以确保高水平的客户满意度和忠诚度。
•    Deal negotiation and closure: Lead negotiations, propose solutions and offers tailored to client needs, and close deals to achieve KPIs and budget guidelines from the company.  
交易谈判和结束:领导谈判,根据客户需求提出解决方案和报价,并完成交易以实现公司的关键绩效指标和预算指南。
•    Ensure all business development activities comply with legal and ethical standards in accordance with the DSV Code of Conduct.
确保所有业务开发活动均符合DSV 行为准则的法律和道德标准。
•    Strategic planning and execution: Develop and execute robust business development strategies for large accounts that are controlled, paid and handled in China. 
战略规划和执行:为在中国控制、支付和处理的大客户制定和执行稳健的业务发展战略。
•    Set comprehensive goals for performance and growth, analyzing account trends and developing appropriate strategies to mitigate risks and capitalize on opportunities.
设定绩效和增长的综合目标,分析账户趋势并制定适当的策略来降低风险并利用机会。
•    Cross-Functional Collaboration: Work closely with marketing, product, procurement and operational teams to ensure that the account strategies are well understood and implemented effectively. 
跨职能协作:与营销、产品、采购和运营团队密切合作,确保客户策略得到充分理解和有效实施。
•    Ensure that account needs are addressed with prompt and effective solutions predominately within own organization – but also cross-divisionally in DSV Road and DSV Solutions locally and overseas. 
确保不仅能在自己的组织内,也可以在本地和海外的 DSV Road 和 DSV Solutions 中通过跨部门沟通及时提出有效的解决方案来满足客户需求。
•    Performance metrics: Use defined key performance metrics in Microsoft Dynamics to track the success of the business development activities.
绩效指标:使用Microsoft Dynamics 中定义的关键绩效指标来跟踪业务开发活动的成功。
•    Use data to refine approaches, report to senior management, and adjust strategies as necessary.
使用数据来完善方法、向高级管理层报告并根据需要调整策略。
•    Collaboration and networking: Collaborate with internal teams; including marketing, tender, branchs and The Red Carpet Service team to align on business strategies and goals. 
协作和网络:与内部团队协作;包括营销、招标、分支机构和红地毯服务团队,以协调业务战略和目标。
•    Actively participate in industry events, seminars, new- and existing customer appointments and networking opportunities to build relationships and promote the company.
积极参与行业活动、研讨会、新老客户预约以及交流机会,以建立关系并宣传公司。
•    Other tasks assigned by line manager.
其他上级领导布置的任务。

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Job area:  Customer Operations Management

Senior Operational Key Account Manager 高级大客户经理

Shanghai

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