Job Req Number:  115631
Time Type: Full Time

Job Responsibilities:

•    Ensure the adherence to BU standards, procedures and processes
•    Responsible for assigned Special Accounts operations and support across assigned functions
•    Ensure customer retention and satisfaction, continuously focus on identifying and meeting customer current and future needs, and is willing to adapt own activities / procedures, to establish a successful long-term business partnership with internal and external customers
•    Track, analyze and communicate key performance metrics and make corrective actions if necessary
•    Assist to implement subcontractor evaluation methodology with BU Subcontractor Management
•    Assist to improve cost control for all Special Accounts activities consistently
•    Support internal and external coordination assigned by supervisor and department manager
•    Achieve personal KPIs
•    Other ad hoc issues as assigned by supervisor and department manager

Communications

• Internal –All DSV local and oversea Internal department  
• External –Customer; Subcontractors  

Education & Working Experience

• Bachelor's degree or above, logistics management-related majors preferred
• Honest, reliable and responsible;
• positive attitude under high pressure, problem solver

Skills & Knowledge

• Knowledge in freight forwarding and logistics. Knowledge of business processes
• Know how in air / ocean / logistics / SCM
• Skillful of PC & Internet, Good command of Mandarin and English
• Software Skills: PPT, Excel, Word

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.