Job Req Number:  76774
Time Type: Full Time

Purpose of Position

The Business Analysis Assistant will support the Sales Standards & Governance function and contribute to DSV Singapore and Malaysia Sales development and performance.

• Supporting sales excellence projects to identify best in class examples to increase sales efficiency.
• Supporting Country Sales strategy through facilitating performance review process and efficiency initiatives.

The individual will support the overall Sales Standard & Governance program as well as Assistant Manager, Business Analysis to ensure efficient delivery of sales performance and sales incentive reports.

Key Tasks

Sales Governance

• Support in producing sales performance scorecards, and governance of sales’ CRM  activities.
• Assist in monthly sales report by providing accurate customer financial and shipment data

Customer Success Program

• Manage company’s Customer Success Program reports
• Ensure account owners’ timely follow up on survey responses

Customer Reports

• Manage scheduled reports from company operating system (CargoWise One & myDSV PowerBI)
• Ensure data and reports are accurate and updated
• Create report templates according to users’ and business requirements
• Work together with Sales managers, Products, IT or other internal stakeholder to produce reports and statistics as requested
• Provide customer reports when necessary
• Provide any ad-hoc reports when necessary

Quality, Health, Safety & Environment

• Perform assigned tasks to support the company meets its objectives and targets regarding quality, health, safety and environment as documented and follow all requirements as set out in the QHSE policy.
• It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Additional to above tasks

• Any other job-related tasks as assigned by the superior.
• Adherence to the Code of Conduct policy of the DSV Group

Competencies

• Self-motivated
• Organized, flexible and able to work under tight deadlines
• Detail oriented
• Problem-solving skills
• Team player Self-motivated and self-disciplined
• Good Communication skills

Experience & Education

• Basic knowledge of transportation and logistics
• Minimum 3 years of relevant business experience
• Well verse in with MS Office Excel & Powerpoint
• Basic knowledge in finance & good business practice
• Tertiary Graduate in business administration, economics, preferred
• Commercial experience preferable

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.