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Product Specialist, Cross Border Trucking APAC

Product Management

Job Req Number:  47611
Time Type: Full Time

Purpose of Position

To support the development and growth of the new international Roadfreight product in Air & Sea APAC by providing support in all cross-border trucking related areas, including regional ops control, info collection, data/statistical analysis.

 

Key Tasks

  • Operate as the CBT Regional Control Tower, overseeing and directing the Country/Carrier control centres, border teams for synchronized execution of multi-country cross border roadfreight
  • Operate as the regional Superuser of Cargowise, for APAC CBT, to support its standardized and effective usage across countries
  • Perform deep analysis of air/ocean shipment data in evaluation of potential roadfreight conversion
  • Manage any automated system/adhoc manual reporting of CBT activities by countries as may be required
  • Act as subject matter expert for operational level CBT matters, advising stakeholders, guiding country ground staff  
  • Any other job-related tasks as assigned by the superior.
  • Adherence to the Code of Conduct policy of the DSV Group

 

Competencies

  • Familiarity in the international roadfreight booking, execution and payment cycle 
  • Familiarity with the freight customer service role, including enquiry handling, orders, execution, escalations, etc
  • Familiarity in freight operations from the shipper, forwarder and carrier perspective
  • Experience in the application and use of Transport Management Systems, especially for international roadfreight
  • Experience in Regional operations control of cross border shipments, especially involving multiple countries
  • Effective written & spoken English; additional SE Asian language competency and cultural familiarity is a plus

 

Experience & Education

  • Diploma/Degree in Business, Logistics, Engineering or other related discipline

At least 2 years in cross border trucking operations

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com 

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